What are the responsibilities and job description for the Customer Experience Associate position at Crooked Creek Distillery?
Job Title: Customer Experience Associate
Company: Crooked Creek Distillery
Location: Cook Forest, Pa
Job Type: Part-Time/Full-Time
About Us:
Crooked Creek Distillery is a premier craft distillery dedicated to producing high-quality spirits with a commitment to authenticity and excellence. Our tasting room offers a unique experience for visitors to sample our products and learn about the distillation process. We pride ourselves on our welcoming atmosphere and our passionate team.
Job Description:
We are seeking a motivated and enthusiastic Customer Experience Associate to join our team. In this role, you will be responsible for providing exceptional customer service, serving drinks, selling bottles, and assisting with events. If you have a passion for spirits and enjoy working in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Greet and welcome visitors to the tasting room.
- Serve a variety of drinks, including cocktails and samples of our spirits.
- Educate customers about our products and the distillation process.
- Handle sales transactions for bottles and merchandise.
- Assist in organizing and executing tasting events and special promotions.
- Maintain cleanliness and organization of the tasting room and bar area.
- Collaborate with team members to ensure a positive guest experience.
Qualifications:
- Previous experience in a hospitality or retail environment preferred.
- Knowledge or interest in spirits, cocktails, and the distillation process.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong attention to detail and customer service skills.
- Must be at least 21 years of age.
- Flexible schedule, including weekends and holidays.
What We Offer:
- Competitive hourly wage plus tips.
- Opportunities for growth and advancement within the company.
- Employee discounts on products.
- A fun and dynamic work environment with a passionate team.
How to Apply:
If you are excited about the opportunity to join the Crooked Creek Distillery team, please submit your resume and a brief cover letter outlining your experience and passion for the industry. We look forward to hearing from you!
Crooked Creek Distillery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- Flexible schedule
- Professional development assistance
Shift:
- Day shift
- Evening shift
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- RAMP Certification (Preferred)
Work Location: In person
Salary : $13 - $15
