What are the responsibilities and job description for the EDI Support Specialist (JR942) position at Cross Insurance Agency?
EDI Support Specialist
Salary: $60,000 - $75,000 (Based on experience) Potential Performance Bonuses
Job Type: Full-time
Location: Manchester, NH (Potential for future hybrid work)
About the Opportunity:
Join our dynamic EDI team in Manchester, NH, and play a crucial role in empowering our clients with seamless benefits administration. We're seeking a detail-oriented and tech-savvy EDI Support Specialist to build, test, and maintain client benefit portals on leading platforms like Employee Navigator, ADP, and Paylocity. You'll be the go-to expert for our clients, providing training and ensuring accurate enrollment data. If you thrive in a fast-paced environment and have a passion for employee benefits, this is your chance to make a real impact.
What You’ll Do:
- Client Consultation: Collaborate with clients and producers to recommend the most suitable benefit platform to meet their needs.
- Portal Development: Build and configure client benefit portals according to employer specifications, often within tight deadlines to align with renewal periods. Oversee portal builds implemented by third party adminstrators.
- EDI Management: Assist with data mapping, testing, and troubleshooting EDI transactions to ensure accurate data flow.
- Data Integrity: Resolve EDI errors, discrepancies, and generate detailed reports to maintain data accuracy.
- Enrollment Support: Guide enrollments through proper channels and prepare sites for annual open enrollment, including updating portals and census information.
- Client Training: Provide comprehensive training to clients on portal usage and best practices.
What You Bring:
- Experience: Minimum 3 years of administrative experience in the employee benefits industry.
- Platform Expertise: Proven experience with Employee Navigator, ADP, Paylocity, or similar benefit platforms.
- Technical Skills: Strong proficiency in Excel and database management systems.
- Benefits Knowledge: Working knowledge of employee benefits plans and regulations.
- Education: Associate's or Bachelor's degree preferred; High School Diploma or GED required.
- Communication & Collaboration: Excellent communication, problem-solving, and organizational skills, with the ability to work independently and as part of a team.
- Training & Coaching: Ability to effectively coach and train clients.
Why You’ll Love Working Here:
- Competitive Compensation: Competitive salary and potential annual performance bonuses.
- Work-Life Balance: Generous Paid Time Off.
- Flexibility: Future potential for hybrid work arrangements.
- Supportive Environment: Collaborative and supportive team culture.
- Growth Opportunities: Opportunities for professional development and career advancement.
Ready to Make a Difference?
If you're a motivated and results-driven professional with a passion for the employee benefits industry and a knack for technology, we encourage you to apply today!
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Manchester, NH 03101 (Required)
Ability to Relocate:
- Manchester, NH 03101: Relocate before starting work (Required)
Work Location: Hybrid remote in Manchester, NH 03101
Salary : $60,000 - $75,000
