What are the responsibilities and job description for the EDI Support Specialist position at Cross Insurance?
The Cross Family of Agencies welcomes you. We need your talent and expertise.
Job Type: Full-time
Location: Manchester, NH (Potential for future hybrid work)
About the Opportunity:
Join our dynamic EDI team in Manchester, NH, and play a crucial role in empowering our clients with seamless benefits administration. We're seeking a detail-oriented and tech-savvy EDI Support Specialist to build, test, and maintain client benefit portals on leading platforms like Employee Navigator, ADP, and Paylocity. You'll be the go-to expert for our clients, providing training and ensuring accurate enrollment data. If you thrive in a fast-paced environment and have a passion for employee benefits, this is your chance to make a real impact.
What You’ll Do:
- Client Consultation: Collaborate with clients and producers to recommend the most suitable benefit platform to meet their needs.
- Portal Development: Build and configure client benefit portals according to employer specifications, often within tight deadlines to align with renewal periods. Oversee portal builds implemented by third party adminstrators.
- EDI Management: Assist with data mapping, testing, and troubleshooting EDI transactions to ensure accurate data flow.
- Data Integrity: Resolve EDI errors, discrepancies, and generate detailed reports to maintain data accuracy.
- Enrollment Support: Guide enrollments through proper channels and prepare sites for annual open enrollment, including updating portals and census information.
- Client Training: Provide comprehensive training to clients on portal usage and best practices.
What You Bring:
- Experience: Minimum 3 years of administrative experience in the employee benefits industry.
- Platform Expertise: Proven experience with Employee Navigator, ADP, Paylocity, or similar benefit platforms.
- Technical Skills: Strong proficiency in Excel and database management systems.
- Benefits Knowledge: Working knowledge of employee benefits plans and regulations.
- Education: Associate's or Bachelor's degree preferred; High School Diploma or GED required.
- Communication & Collaboration: Excellent communication, problem-solving, and organizational skills, with the ability to work independently and as part of a team.
- Training & Coaching: Ability to effectively coach and train clients.
Why You’ll Love Working Here:
- Competitive Compensation: Competitive salary and potential annual performance bonuses.
- Work-Life Balance: Generous Paid Time Off.
- Flexibility: Future potential for hybrid work arrangements.
- Supportive Environment: Collaborative and supportive team culture.
- Growth Opportunities: Opportunities for professional development and career advancement.
Salary: $60,000 - $75,000 (based on experience)
Ready to Make a Difference?
If you're a motivated and results-driven professional with a passion for the employee benefits industry and a knack for technology, we encourage you to apply today!
Salary : $60,000 - $75,000
