What are the responsibilities and job description for the Home Health Intake Coordinator position at Crossroads Home Health and Hospice?
We are on a MISSON!
Crossroads Home Health and Hospice is on a mission to inspire the best in people, situations, and communities with every interaction. Our vision is to bring together the best people, practices, and ideas to set the standard for healthcare in the home. We are guided by our core values of team oriented, results fuel the mission, assume the best, impact authentic, and turn work into service. If our vision and values resonate with you, we encourage you to learn more below!
About the Position
As an Intake Coordinator with Crossroads Home Health and Hospice, you will work with our community partners and referral sources to help bring patients under our care. Responsibilities for this role include data entry, professional communication and coordination with patients and their families and working in a great team atmosphere at Crossroads. You will establish and maintain relationships while coordinating with hospitals and affiliates, care facilities, and other community partners as you promote excellent outcomes for our patients. We seek a candidate with excellent work ethic, organizational skills, attention to detail and an outgoing, charismatic personality.
Location and Availability:
This is a full-time position, Monday - Friday
Responsibilities:
- Coordinate with community partners to process and accept referrals
- Work with the Intake department to ensure timely and accurate processing of referrals
- Collaborate with Community Liaisons and the Director of Business Development to develop relationships with community partners
- Communicate with patients and families about details of admission
- Schedule visits for clinicians to go see patients
- Other duties as assigned
Qualifications and Skills:
- Determined, collaborative, dedicated personality a must!
- Strong customer service skills
- One year experience in marketing/sales or in Home Health and/or Hospice preferred
- Intake experience preferred
- Ability to read a patient's chart is a plus
- Exceptional interpersonal skills and an optimistic, friendly personality
- Excellent communication skills, both verbal and written
- Great organization skills with attention to detail
- Team-oriented and self-motivated
- Computer competent - must be able to handle technology with ease and learn new software systems
About Us
Crossroads Home Health and Hospice is part of the Impact Healthcare family that currently provides Home Healthcare and end-of-life Hospice Care to 1,500 patients throughout CA, AZ, and UT. With 12 Medicare Certified agencies, 13 locations, and a great support team, Impact Healthcare is positioned with the strength of a large organization, but the heart of a small one. We believe in finding, enjoying, and achieving a better way as we strive every day to be the employer and provider of choice in the communities we serve.
Why work with us?
We have a team approach that is focused on "our" success in achieving a great work environment and excellent patient outcomes. Our goal is for every team member to come to the conclusion: "This is the best job I've ever had!" (and many do). As part of that, Crossroads Home Health and Hospice offers competitive compensation and benefits including:
- Medical, Dental, and Vision insurance
- 401k
- PTO and vacation
- Flexible work schedules
- Excellent team dynamics
We believe in caring for both our team and our patients and have a profound understanding of the value in both. We are committed to being the employer and provider of choice in the areas we serve. Come meet us, join the team, and help us continue to build something great . . . We're excited to meet you!
Job Type: Full Time
