What are the responsibilities and job description for the Customer Service Scheduler/Dispatcher position at Crown Pest Control?
Customer Service Scheduler/Dispatcher
Do you have phone, scheduling, and dispatching experience?
Do you like a job that keeps you busy? Never boring? Gives you the opportunity to learn and grow?
Do you love customer service and the opportunity to help people?
If you answered yes to these questions, then this is the job for you!
Crown Pest Control is continuing to grow and add jobs to the [the area you service]. We are constantly growing and are looking for individuals who fit our culture and have the talent and skill sets necessary to achieve both our company goals and the individual’s personal goals.
We are more than a bug company! "Our mission at Crown Pest Control is to reign in your pest problems with precision, care, and a commitment to excellence."
Our CORE VALUES are:
Character
Respect
Ownership
Winning
kNowledge
Those with the following qualifications will be considered:
- Must have prior routing/scheduling experience with a service company
- Must have dispatching experience
- Must have customer service experience
- Must be capable of multitasking, handling multiple phone lines, and be proficient on a computer.
- Must be able to follow directions and company processes
- Must have a good sense of direction and know the upstate geography
- Must fit our culture and have mutual core values
Job Duties and expected results include:
- Answering busy phones, and immediately handling customer requests.
- Scheduling services and routing Service Professionals – maximizing the number of stops run per day and minimizing fuel expense.
- Handling emailed scheduling changes from Service Professionals.
- Assisting Service Managers
Due to our constant growth and need to hire, career paths exist for ambitious, goal-oriented members of our team.
Our benefits:
Paid Holidays,
Paid PTO
Health Insurance
Vision and Dental Insurance
Paid Vacation
The position is Full Time, Monday through Friday from 8am-5pm with a 1-hour lunch break. Compensation starts at$__18___ per hour. Compensation is negotiable based on prior experience. If you have no prior experience, there is no need to apply.
After reading all of this - if you feel you meet the qualifications and are interested in the position, please Send an email with your resume to gbryce@crownpest.biz In the subject line put the words I WANT THIS JOB. In the body of the email, briefly tell us why you would be a good fit for the position.
In order for your application to be considered, you must follow all instructions. If you do not, you will not be considered for the position.
We look forward to receiving your email.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dispatching: 1 year (Preferred)
Ability to Commute:
- Matthews, NC 28105 (Required)
Ability to Relocate:
- Matthews, NC 28105: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21
