Job Description
Job Description
Description : SUMMARY
The Integrated Care Manager at ESL is responsible for performing advanced indirect and selected direct client care duties in support of the clients’ living skills program in a competent manner under the direction of the Aftercare Program Supervisor. The Integrated Care Manager provides general oversight of the housing environment and reports all environmental needs as it relates to supporting clients, to the operations and Aftercare Program Supervisor. The Integrated Care Manager conducts Case Management duties including but not limited to assessing, planning and facilitating care coordination to meet the client's individual needs, as well as assisting in transportation needs to appointments and providing medication management.
Shift Schedule : Monday 7 : 30am - 4 : 00 pm
Tuesday - Friday 1 : 00 pm - 9 : 30 pm
Age of Client Population Served : Adult (18 & older)
Population Served : Persons meeting DSM5 criteria for substance use disorders with or without cooccurring psychiatric illness, and psychiatric illness with or without substance use disorders.
EXPECTATIONS OF ALL EMPLOYEES
- Adheres to all CCI & SIR Policies and Procedures
- Conducts self in a manner that represents ESL’s values always
- Maintains a positive and respectful attitude with all work-related contacts
- Communicates regularly with supervisor about departmental and ESL concerns
- Consistently reports to work on time, prepared to perform the duties of the position
- Meets productivity standards and performs duties as workload necessitates
Requirements :
ESSENTIAL DUTIES & RESPONSIBILITIES :
Ensure all clients are woken up by 7 : 30 a.m.Facilitate morning meeting / meditation and choresMake sure clients maintain proper hygiene and dress appropriatelyReview client schedule daily and specify outside appointments and activitiesConduct a weekly inventory of client medications and contact MS Department to ensure timely refillsObserve clients taking daily medications as prescribed adhering to medications timesCommunicate with the MS Department and Directors of medication incident reports and med changes needed.Facilitate client transportation to CCI and outside appointments and activities in a timely mannerConduct meal planning sessions and ensuring clients have listed all necessary ingredients for their meals and create the grocery listManage weekly household expenses providing receipts and reporting remaining fundsWork with each client individually to assist them in attaining client treatment goalsCounsel clients as needed for behavioral issues and schedule emergency psychiatric and / or individual therapy appointments when necessaryMaintain and update Client Task Manager spreadsheet dailyRetrieve client packages from CCI officeAttend weekly ESL Staff MeetingUpdate Master Schedule Board and Client Information Station with schedule changes, weekly menu summary and chore listImplement weekly UA test schedule and confirmOversee preparation for new clients in housing (make bed, notify existing clients of new addition to their room, give Welcome flyer, etc.)Ensure clients are attending three outside meetings a weekCollect and review client Meeting Attendance Sheets, Phase-up and Pass RequestsSchedule daily store-runs for clients and manage cash and / or credit cards dispensed (as needed)Conduct Pass down with ICM Staff using designated pass down templateOther duties as assignedMINIMUM JOB REQUIRMENTS :
Education, Training, and Experience Required :
High school diploma or equivalent and one (1) year of experience in behavioral health care, preferred.Attainment of at least 18 years of ageA Health Screening with negative TB Test Results ? Current CPR / First Aid certification.Drivers License- Transportation of clients required, must have active drivers license, with a clean mvrShould be experienced house manager or Mental Health Technician, preferably in the field of chemical dependency and / or behavioral health.Required Knowledge, Skills, and Abilities :
Knowledge of industry standards as related to the position of The Integrated Care Manager.Basic knowledge of PC software programs, particularly Microsoft Word and Excel is preferred.Written and oral communication skills; must be able to concentrate on work amid distractions such as noise, conversations and foot trafficMust maintain self-control in volatile or hostile situations such as when verbally or physically confronted in an aggressive mannerMust be able to work independently with little supervision in an unstructured environment with multiple demandsMust possess a reading and writing level that provides for clear expression and / or understanding of assignments related to job description.Ability to represent the program well in interactions both inside and outside the facilityAGE SPECIFIC COMPETENCIES (ADULT, 18yrs )
Allows client to maintain control; involves client in decision-making and planning of care, as appropriate to condition and situation.Encourages participation in care.Demonstrates clinical knowledge of expected adult vital signs.Recognizes abuse / neglect potential.Encourages family support.Recognizes / respects concerns over interruption of work / plans / separation from family, etc.Recognizes fears regarding potential life style changes.Encourages verbalization of fears and anxiety; maintains age-appropriate communicationPROMOTES A SAFE ENVIRONMENT
Performs duties in a manner that upholds OSHA standards for exposure controlFollows infection control policies and proceduresAdheres to facility and department safety policiesReports all potential safety risksCompletes incident reportsSupports employee health and infection control policiesResponds correctly to codes and drillsMaintains refrigeration temperature logUtilizes supplies in a cost-effective mannerMaintains equipment in proper working order and follows correct procedures in equipment usePROFESSIONAL REQUIREMENTS :
Adheres to dress code, appearance is neat and clean.Completes annual education requirements.Maintains regulatory requirements.Maintains patient confidentiality always.Reports to work on time and as scheduled, completes work within designated time.Completes in-services and returns in a timely fashion.Attends annual review and department in-services, as scheduled.Represents the organization in a positive and professional manner.Actively participates in performance improvement and continuous quality improvement activities.Complies with all organizational policies regarding ethical business practices.Communicates the mission, ethics and goals of the program.PHYSICAL DEMANDS / WORKING CONDITIONS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand or sit for extended periods of time. The employee must occasionally lift and / or move up to 25 pounds.
The job requires frequent contact with water (hand washing and cleaning) and working with body fluid and hazardous chemicals. When under these working conditions, OSHA standards and universal precautions must be followed always.
While performing the duties of this job, the employee must be able to work in a fast-paced environment with minimal to high volumes of stress.
EEOC STATEMENT :
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.
