What are the responsibilities and job description for the HR Generalist position at CRST The Transportation Solution, Inc.?
WHO WE ARE
Headquarters: Cedar Rapids, IA
Position Location: Cedar Rapids, IA
CRST The Transportation Solution, Inc.
As a member of Team CRST, you’ll be part of one of the nation’s largest privately held transportation and logistics companies – this year celebrating its 70th anniversary. We offer services including truckload capacity, flatbed, transportation management, dedicated services, white-glove handling, team expedited and final mile delivery.
We drive over 158 million miles annually, thanks to the hard work of 4,000 drivers, a network of contractors and agents and support from 1,800 team members. Every mile reflects our tenacious commitment to over-deliver, exceed customer expectations and uphold the highest standards of safety and service.
Human Resources at CRST
Our HR team drives impact by aligning people strategies with business goals. We play a critical role in talent development, engagement, and culture while ensuring compliance and data integrity. We support leaders in developing high-performing teams and building a workplace where people grow and thrive.
THE POSITION
Reporting Structure: The HR Generalist will report to the Manager - Human Resources
Role and Responsibilities
The HR Generalist supports assigned business units by serving as the go-to partner for employee relations, performance coaching and talent development. This role plays a key part in building high-performing teams through proactive guidance, policy consistency, and HR program execution.
Key responsibilities include:
- HR Partnership – Serve as the first point of contact for employees and leaders across business units, providing day-to-day HR support
- Leadership Coaching – Guide leaders through performance reviews, accountability conversations and underperformance issues
- Employee Relations – Ensure consistency and compliance in disciplinary actions and terminations, supporting ADA, FMLA and leave matters
- Compensation & Reviews – Drive timely completion of 90-day and annual performance review cycles
- Training & Orientation – Deliver HR practice and leadership training while supporting onboarding through system guidance
- Continuous Improvement – Implement process improvements to streamline HR delivery and enhance employee experience
- Policy & Compliance – Interpret CRST policy and employment law to support decisions and mitigate risk
- Talent & Engagement – Support succession planning, employee engagement efforts and workforce development strategies
- Decision-Making – Make independent decisions on routine matters and collaborate on complex situations
EXPERIENCE AND REQUIREMENTS
Qualifications:
- High school diploma or GED
Preferred:
- 0–3 years of HR experience
- Bachelor's degree in human resources, business administration or related field
- SHRM-CP certification
- Strong understanding of employee relations and employment law
- Ability to coach and influence leaders on accountability and performance
- Familiarity with HRIS systems and case management tools
- Strong communication and relationship-building skills
COMPENSATION
CRST offers a competitive compensation and benefits package based on experience and qualifications.
The CRST Core Values:
Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors and Communities
EEO Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
