What are the responsibilities and job description for the Tour Guide position at Crystal Grottoes Caverns?
Crystal Grottoes Caverns
About us
Crystal Grottoes Caverns is an underground commercial cavern located in Boonsboro, Maryland.
We are looking for friendly, outgoing personalities to take visitors on an engaging educational tour of the caverns.
We are open seasonally as follows:
Mid March - Mid April , open weekends only
Mid April - Mid November, open every day
Mid November - Christmas, open weekends only
Christmas - Mid March, Winter closure period
Job Duties
- Interact with Visitors by being friendly, approachable, and available. A quality Visitor experience starts and ends with impeccable customer service. Let Visitors know you are available for questions.
- Learn and present a 35-40 minute tour through the cavern. Be familiar with the history and geology facts provided to learn.
- Learn to correctly operate light switches inside of the cave.
- Ensure that visitors do not touch or damage formations.
- Guides may at times also double as Clerks and/or assist Clerks with purchases or phone calls during busy times, especially with school groups.
- Assist with operation of our Gem Mill.
- Help keep the cave building clean and tidy by picking up trash during downtime. Dust surfaces as needed. Leave the bathroom cleaner than you found it and notify the Manager and Owner of any problem.
- Maintain cleanliness in the break-rooms by cleaning up spills, properly disposing of trash, pouring liquids from cans and cups into sinks before disposal, and bagging trash when full.
- Possible yard work if needed, such as weed wacking, pulling weeds in front, picking up sticks, using equipment to blow leaves away from patio, etc.
- Additional duties as assigned.
Job Type: Part-time
Pay: starting at $15.00 per hour
Typical start time:
- 10AM
Typical end time:
- 5-6PM, depending on if there is a last tour of the day
Company's website:
- www.crystalgrottoescaverns.com
Work Remotely:
- No
Job Types: Full-time, Part-time, Temporary
Pay: From $15.00 per hour
Expected hours: 25 – 40 per week
Schedule:
- Day shift
- Weekends as needed
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Boonsboro, MD 21713 (Required)
Work Location: In person
Salary : $15