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Junior Service Writer with a Dynamic Personality

Crystal Lake Mechanic Shop
Crystal, IL Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 5/18/2025

Are you an energetic, customer-focused individual with a passion for the automotive industry?

CARSS is looking for a Jr. Service Writer to join our team! This role is perfect for someone who thrives in a fast-paced environment, enjoys interacting with people, and has a knack for organization and problem-solving.

Are you an energetic person? Are you comfortable talking to people? Are you good on social media? Are you willing to learn? IF you answered Yes to these questions then CARSS is the place for you!

What You’ll Do:

Greet customers with a friendly and professional attitude, creating a welcoming experience. Listen to customer concerns, ask the right questions, and communicate repair needs effectively.
Write up repair orders and accurately document service requests.
Coordinate with technicians to ensure timely completion of work.
Keep customers informed on repair progress, costs, and timelines.
Assist in scheduling appointments and managing workflow.
Handle customer inquiries with confidence and professionalism.

What We’re Looking For:

A dynamic personality – you love engaging with customers and building relationships.
Strong communication skills – both in person and over the phone. A problem-solver who can think on their feet.
Basic automotive knowledge is a plus, but a willingness to learn is a must!
Ability to multitask and stay organized in a busy environment.
Previous customer service experience preferred.

Why Join CARSS?

Work in a friendly and supportive team environment.
Growth opportunities within the company.
Competitive pay and benefits.
Be a valued part of a trusted local auto repair shop.

If you’re ready to bring energy, enthusiasm, and exceptional customer service to CARSS, we’d love to hear from you!

Apply today!

Job Type: Part-time

Pay: $61,615.00 - $67,204.00 per year

Expected hours: 40 per week

Benefits:

  • Health insurance
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift
  • No nights

Work Days:

  • Monday to Friday
  • No weekends

Ability to Commute:

  • Crystal Lake, IL 60014 (Required)

Ability to Relocate:

  • Crystal Lake, IL 60014: Relocate before starting work (Required)

Work Location: In person

Salary : $61,615 - $67,204

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