What are the responsibilities and job description for the Banquet Set Up Attendant (FT, PT, On Call) position at Crystal Mountain?
Job Summary
A Banquet Set-Up Attendant will complete the proper and timely set-up of banquet events. Set up includes tables, chairs, stages, dance floors and audio visual equipment. Maintain a high degree of professionalism. Attend weekly Banquet Event Meetings and other meetings as set for by the Banquet Set-Up Manager. Maintain all equipment and facilities in an organized, clean, safe environment.
Job Duties and Responsibilities
Competencies:
Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit www.CrystalMountain.com.
A Banquet Set-Up Attendant will complete the proper and timely set-up of banquet events. Set up includes tables, chairs, stages, dance floors and audio visual equipment. Maintain a high degree of professionalism. Attend weekly Banquet Event Meetings and other meetings as set for by the Banquet Set-Up Manager. Maintain all equipment and facilities in an organized, clean, safe environment.
Job Duties and Responsibilities
- Set up and break down conference rooms according to event orders as well as maintains cleanliness standards for equipment and meeting rooms.
- Assemble and arrange conference equipment in conference rooms per event requirements.
- Open rooms for use adjusting lights, sound volumes, and temperature as needed for each room before guests arrive.
- Be in communication with the banquet staff regarding any special needs.
- Assist in ensuring that the events are on time. Make adjustments as needed and relay that information to the appropriate personnel.
- Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas.
- Ability to set up PA system for conference rooms, monitor and troubleshoot as needed for multiple scenarios.
- Assemble and arrange conference equipment on resort per event requirements on function sheets.
- Ability to work scheduled shifts with little supervision and lead small groups.
- Maintain detailed equipment inventory for events and securing assets.
- Ensure proper use, storage and maintenance of all A/V and meeting room equipment.
- Maintain high standards of safety and cleanliness in all areas of the Crystal Center.
- Communicate any areas of need, problems, and concerns from guest to supervisor.
- If no upcoming events, have rooms in a readiness position for any possible site inspections. Ensure that meeting rooms are re-set for next event contract if it is within one day of previous event.
- Work with Guest Services to transport any and all items needed for an outdoor event not within the Conference Center and tent areas.
- Other duties as assigned.
Competencies:
- Previous experience with Microsoft Office Suite (Excel, Word, Outlook Calendars, Powerpoint) preferred.
- Clear and concise verbal communication skills.
- Self-directed and able to maximize use of time, resources and technology.
- Able to analyze, interpret and present data in various formats.
- Able to work with computers, faxes, copiers, scanners and various other technologies in offices and on resort.
- Maintains office, employee and company confidentiality at all times.
- Dependable and meets goals.
- Exemplifies professional conduct and adherence to company Core Values.
- High School Diploma or Equivalent
- Combination of education and experience that enables performance of all aspects of the position
- While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
- The employee is occasionally required to climb or balance.
- The employee must regularly lift and /or move up to 60 pounds, occasionally lift and/or move up to 100 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Evenings, weekends and holidays are a regular part of the schedule.
- Must have excellent attendance and conduct record for consideration.
- Must have unrestricted and insurable driving record.
- Non-smoking candidates preferred.
Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit www.CrystalMountain.com.
