What are the responsibilities and job description for the Donor Experience Manager position at CSL Plasma?
Job Description
The Donor Experience Manager is responsible for overseeing the overall donor experience and ensuring compliance with all applicable federal, state, and local regulations.
Key Responsibilities
- Implement improvement plans to increase donor satisfaction and retention
- Manage employee performance and development, including recruitment, training, counseling, and termination
- Ensure the center and all employees comply with OSHA regulations and training
Requirements
- Bachelor's Degree or equivalent combination of education and professional work experience (4 years minimum) required
- Minimum 2 years of management experience responsible for overseeing the activities of others
- Exposure to hazardous chemicals and bloodborne pathogens
