What are the responsibilities and job description for the Office Manager position at Culligan?

Key Responsibilities :

Oversee processes for the collection and maintenance of customer data, ensuring billing accuracy and timely preparation of monthly financial statements.
Manage front desk / clerical personnel, overseeing scheduling, assignment, performance reviews, hiring, and disciplinary actions in line with company policy.
Support the General Manager by independently reviewing and advising on billing issues, expenditures, and budgetary matters.
Oversee accounts receivable, pursuing and following up on unpaid balances.
Ensure correct coding of accounts payable and accrue expenses as needed.
Collect on-site employee data pertaining to demographics, payroll, employee benefits, and leave administration. Ensure compliance with company policies and federal, state, and local regulations.
Assist with month-end close process, including accrual preparation and analysis of general ledger / monthly operating statements.
Complete special projects, requests, and assignments as needed.
Act as the “manager-on-duty” on an as-needed basis, requiring regular and predictable attendance.
Assist in sales processes as necessary.
Abide by all company policies as outlined in the company employee handbook.

Qualifications :

An associate or bachelor's degree in Accounting, Business, Finance, or a related field and two years of experience in business office functions, or an equivalent combination of education and experience.

3-5 years in business office management, finance, or accounting preferred.

Knowledge of general accounting, billing and collections, and expense management practices.

Excellent communication skills, able to clearly present information and maintain a positive team-oriented attitude.

Proven performance management skills, including communication of performance expectations, coaching, and performance issue documentation.

Proficiency in budget analysis and variance reporting.

Proficiency in Microsoft Office and ability to operate standard office equipment.

Local travel between locations may be required.

Location : This role manages our Troy, NY location.

Physical Requirements :

Ability to sit at a computer and type for extended periods of time.

Remuneration & Benefits :

60,000 - $70,000 per year bonus potential

Competitive benefits package including Medical, Dental, Vision, 401(K), Product Discounts, and Paid Time Off.

Culligan is renowned for service, support, and product innovation, having introduced the first water softener in 1936. Our company maintains a strong, profitable position in the market, focusing on strategic growth initiatives and expanding in under-serviced segments. We are growing our revenue both domestically and internationally, generating higher levels of profitability.

Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.

Culligan by WaterCo is an Equal Opportunity Employer.

Salary : $60,000 - $70,000

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