What are the responsibilities and job description for the Processing Assistant IV 118004015 position at Cumberland County?
JOB
The primary purpose of this position is to function as the Discharge Clerk for any and/or all clinical programs within the agency.
EXAMPLE OF DUTIES
Duties for this position include, but are not limited to: Substantial contact with the general public while directing them to appropriate clinics and/or programs for services, scheduling appointments, and ensuring that patient's needs are met.Accurately identify and process medical and billing data for claims processing.Must have the ability to compile and tabulate data in order to balance the cash drawer at day's end and reconcile drawer to accounts receivable.May be required to compose letters and memos to patients regarding missed appointments, rescheduled appointments.Provide support services for Public Health Nurses and Medical Providers in the clinical setting.Will serve as back-up to the clinic receptionist by greeting incoming patients, completing necessary intake paperwork, assemble patient medical records, answer telephones and direct calls to the appropriate staff member, schedule appointments for in-house patients and prepare medical records for registration. Employee is subject to be called upon anytime to help the agency respond to a public health emergency which may include, but is not limited to, outbreak investigations, staffing mass dispensing or immunization clinics, providing disaster relief, or other incidents (man-made or natural and intentional or non-intentional) as they arise, or any public health response requested by the Health Director.
SUPPLEMENTAL INFORMATION
Significant knowledge of office methods and procedures, to include intermediate computer skills and medical terminology. Ability to practice effective communication skills both orally and in writing.Ability to use excellent judgment skills at all times as necessary.Ability to work as a team with all staff as set by departmental policies. Ability to use sound judgment and empathy in dealing with patients.Must be able to meet the public and respond effectively to a wide range of behaviors and exhibited attitudes. Ability to follow oral and written instructions well. Must have or obtain and maintain a valid North Carolina driver's license with an acceptable driving record. Background check and negative drug test are required.Inquiries about this job posting should be directed to Department of Public Health Human Resources. The Cumberland County Department of Public Health (CCDPH) is an Equal Opportunity Employer. CCDPH complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. CCDPH does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
The primary purpose of this position is to function as the Discharge Clerk for any and/or all clinical programs within the agency.
EXAMPLE OF DUTIES
Duties for this position include, but are not limited to: Substantial contact with the general public while directing them to appropriate clinics and/or programs for services, scheduling appointments, and ensuring that patient's needs are met.Accurately identify and process medical and billing data for claims processing.Must have the ability to compile and tabulate data in order to balance the cash drawer at day's end and reconcile drawer to accounts receivable.May be required to compose letters and memos to patients regarding missed appointments, rescheduled appointments.Provide support services for Public Health Nurses and Medical Providers in the clinical setting.Will serve as back-up to the clinic receptionist by greeting incoming patients, completing necessary intake paperwork, assemble patient medical records, answer telephones and direct calls to the appropriate staff member, schedule appointments for in-house patients and prepare medical records for registration. Employee is subject to be called upon anytime to help the agency respond to a public health emergency which may include, but is not limited to, outbreak investigations, staffing mass dispensing or immunization clinics, providing disaster relief, or other incidents (man-made or natural and intentional or non-intentional) as they arise, or any public health response requested by the Health Director.
SUPPLEMENTAL INFORMATION
Significant knowledge of office methods and procedures, to include intermediate computer skills and medical terminology. Ability to practice effective communication skills both orally and in writing.Ability to use excellent judgment skills at all times as necessary.Ability to work as a team with all staff as set by departmental policies. Ability to use sound judgment and empathy in dealing with patients.Must be able to meet the public and respond effectively to a wide range of behaviors and exhibited attitudes. Ability to follow oral and written instructions well. Must have or obtain and maintain a valid North Carolina driver's license with an acceptable driving record. Background check and negative drug test are required.Inquiries about this job posting should be directed to Department of Public Health Human Resources. The Cumberland County Department of Public Health (CCDPH) is an Equal Opportunity Employer. CCDPH complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. CCDPH does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
