Compliance Examination Specialist

***This is a hybrid position, working 1-2 times per week in our downtown Greenville, SC office and the remainder of the time remotely.***

Curo is a leading consumer credit lender serving U.S. and Canadian customers for over 25 years. Our roots in the consumer finance market run deep. We’ve worked diligently to provide customers a variety of convenient, easily accessible financial services. Our decades of diversified data power a hard-to-replicate underwriting and scoring engine, mitigating risk across the full spectrum of credit products. We operate under a number of brands including Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit and First Heritage Credit.

Responsibilities

In this role, you will be responsible for a variety of compliance related activities including but not limited to the day-to-day operations in processing, tracking, and ensuring the resolution of all state and federal examinations or inquiries. This includes conducting research, gathering files and records, drafting and submitting responses, maintaining an up-to-date exam inventory log, and processing mail for state exam correspondence.

What you will do:

• Maintain working knowledge of applicable federal laws and regulations such as TILA, Regulation Z, FCRA, ECOA, UDAAP, Fair Lending, FDCPA, MLA, GLBA, SCRA, and TCPA
• Maintain a working knowledge of state laws and regulations as they relate to direct installment lending
• Provide general administrative support, including the monitoring of compliance related tickets, email inboxes, and mail
• Receive and process all examination requests and exam reports; includes working with various internal departments, branch employees, field management, and state regulators
• Coordinate and gather files and records required for examinations from branch employees, loan management system, company intranet, and other various resources
• Research exam findings, statutes, regulations, and company policies to understand cited violations
• Summarize, prepare responses, and communicate with internal team and external agencies
• Detect, monitor, and assist with remediation efforts in response to any compliance-related violations cited within exam reports
• Escalate identified risks and deficiencies to Sr. Manager of Compliance
• Assist with employee questions regarding Company’s compliance program, policies, and procedures
• Provide professional internal and external customer service support as required
• Maintain all documentation according to Compliance department procedures
  
  

Qualifications

What you should have:

• Associate’s or Bachelor’s Degree in Business Administration or related field is required. Paralegal Certificate or other equivalent education and work experience may be combined and considered in lieu of degree requirements
• 2-5 years of experience required in a compliance role with a compliance, regulatory, or legal team including experience handling state examinations and working with state regulators
• 2-5 years of experience maintaining files and records in SharePoint, FTP sites, and secure website portals
• Previous experience in the consumer finance industry or relatable field preferred, experience working with a loan management system preferred
• Strong knowledge of Microsoft Office Suite and project management skills
• Excellent organizational, interpersonal, and collaborative skills to work effectively with teams throughout organization
• Well-developed verbal and written communication skills
• Ability to act independently, take initiative, and make decisions within scope of position responsibilities
  
  

Base Hourly Rate: $22.80 - $31.25

The base hourly range represents the low and high end of the anticipated hourly range for this position. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are also eligible for the following benefits: Paid Time Off, Medical, Dental, Vision, 401k, Life Insurance, Disability, and other voluntary coverages.

This employer participates in E-Verify for US-based hires.

EEO Statement

CURO Supports Equal Employment Opportunity. CURO (dba Cash Money ® , LendDirect ® , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of CURO to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to CURO job applicants: CURO will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized CURO representatives' email addresses will end in @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.