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Director of Space Management and Occupancy Planning

Cushman Wakefield Multifamily
San Jose, CA Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 3/28/2025

Job Title

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Director of Space Management and Occupancy Planning

Job Description Summary

This position is responsible for space and occupancy planning project delivery and FF&E activities across the client’s portfolio. This includes the management and oversight of occupancy and move coordination teams, KPI compliance, program development and accurate workstream reporting. In this role, the manager leads a team of professionals responsible for delivering space and occupancy solutions which support client business requirements.

Job Description

  • Collaborates with Real Estate Portfolio Team, Project Management, Facility Managers and CRE team members providing single point of contact for Space Management delivery services – Space and Occupancy Planning, Move coordination, Data Management
  • Makes recommendations to enhance operational efficiency, service delivery, cost savings, and innovative service advancements for all functional areas within the service line
  • Responsible for vendor partner contract compliance and performance - OWP (furniture & design) and Corovan (move labor)
  • Lead development of core program standards - all C&W tools, process, templates and outputs standardized and customized to client’s ways of working
  • Establish documented methods of service delivery for all activities, processes and outputs
  • Collaborates with client RE, Project Management and Facility Managers for service excellence in execution of all activity types
  • Ability to manage operational program budget, evaluate period spend and apply corrective action as needed to maintain desired budget variance
  • Oversees the day-to-day and long-term technical and operational responsibilities of space management
  • Manages General Support Lead, Vendor Management Lead, and Design Excellence Lead & related program
  • Partners with Vendor Management Lead on contractual obligations of vendor partners
  • Identifies gaps in processes within the SMT and builds programs to bridge gaps
  • Ensures workflows and R&Rs are adhered to as agreed upon between Google and C&W
  • Oversees the onboarding and training programs for SMT new hires
  • Identifies training and talent / career development of new hires and existing staff
  • Partners with Dir. of SM Delivery to review existing, and develop and implement new space management programs and initiatives
  • Partners with internal C&W service lines, as well as Google programs, on review of existing, and development and implementation of new programs
  • Oversees space management program budget and finances
  • Coordinates and collaborates with Director of Space Management Delivery to review and refine deliverables to meet Google standards / needs
  • Oversees monthly and quarterly reporting to Google as it pertains to space management team performance
  • Accountable for tracking and maintaining team KPI deliverables and contracted measurable program results

JOB REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree and 8-10 years’ work experience in two or more of the following : a) interior design, b) architecture and c) project management
  • 5-7 years experience in a management position
  • Minimum of five years’ experience in a corporate real estate environment
  • Possesses strong analytical skills and the ability to develop conclusions and recommendations
  • Demonstrates proficiency in architectural and engineering drawings, concepts & design
  • Experienced in managing projects of varied scope and complexity
  • Demonstrates a working knowledge of various office furniture systems
  • Proficient in MS Office Suite software applications
  • Excellent customer service and interpersonal relationship skills
  • Ability to work independently and as part of a team
  • Able to build strong relationships with internal and external partners to deliver effective services
  • Strong oral, written and presentation skills
  • Assumes ownership of requests in order to ensure successful completion
  • Strong attention to detail and quality
  • Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is : $154,105.00 - $181,300.00

    Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

    In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.

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    Salary : $154,105 - $181,300

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