Strategic Support Coordinator

Overview

Five Star Painting is looking for a Strategic Support Coordinator to support the owner directly. This role is perfect for someone who thrives on organization, enjoys working with people, and takes pride in keeping operations running smoothly. You’ll be the go-to person for scheduling projects, coordinating with clients and subcontractors, and ensuring an exceptional customer experience from start to finish. If you love problem-solving, keeping things on track, and making sure every detail is covered—while also handling light office upkeep and marketing support—this could be the perfect role for you!

What We Offer:

• Compensation - $17 - $22 an hour based on experience
• Part-time role (20-25 hours per week to start) with the potential of transitioning into a full-time position.
• Opportunity to work from home after the initial training and onboarding period
  • However, this position requires in-person client visits within the OKC Metro area. Applicants must be local and be able to travel to client homes as needed.

Roles and Responsibilities:

• Project Coordination: Manage and schedule jobs between homeowners, clients, and subcontractors. Ensure all logistics are in place for successful project execution.
• Client Communication: Serve as the first point of contact, answering calls and handling client inquiries. Maintain strong client relationships through timely follow-ups via calls, texts, and emails.
• Ongoing Client Engagement: Ensure a top-notch client experience by providing project updates, sending thank-you notes after job completion, and following up months down the road.
• Marketing Support: Create and schedule engaging Facebook posts to maintain a consistent online presence.
• Operational Support: Keep office spaces organized and functional, handling small upkeep tasks as needed.
• Vehicle Maintenance Oversight: Coordinate routine maintenance such as oil changes and tire checks to keep company vehicles in top shape.
• Continued Learning: Constantly grow both technically and personally

Required Competencies:

• Organization & Time Management: Ability to juggle multiple tasks while staying on top of deadlines.
• Communication Skills: Clear, professional, and proactive communication with clients, subcontractors, and team members.
• Problem-Solving Mindset: A resourceful, solution-oriented approach to handling challenges.
• Tech-Savvy: Comfortable with scheduling tools, email communication, and social media platforms.
• Proactive & Dependable: Takes initiative and follows through on responsibilities without constant supervision.
Ability and space to work remotely