What are the responsibilities and job description for the Custom Power Relationship Specialist position at Custom Power?
Job Overview:
We are seeking a highly skilled Relationship Specialist to join our team at Custom Power. This is an exceptional opportunity for a results-driven professional to develop and maintain strong relationships with existing customers, ensuring seamless account management and exceptional service. As a key member of our team, you will be responsible for managing and strengthening relationships with key accounts, tracking business performance, and overseeing quotes and purchase order approvals.
Key Responsibilities:
- Serve as the primary liaison between customers and internal teams, proactively addressing concerns and monitoring market trends
- Maintain accurate and up-to-date customer records, including purchase history, forecasts, and key account details
- Generate reports and dashboards to track account performance, key metrics, and customer engagement
- Forecast future orders based on historical data, market insights, and customer demand signals
Requirements:
- Bachelor's degree in Business, Marketing, Engineering, or a related field (preferred)
- 3 years of account management experience in manufacturing, electronics, or a related industry
- Experience with ERP and CRM systems for order tracking and account management; ability to manage multiple accounts and priorities in a fast-paced environment
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Experience with data analysis, forecasting, and reporting tools to support business decisions
About Our Team:
We are a collaborative and supportive team that values continuous learning and professional development. We offer a competitive salary and benefits package, as well as opportunities for career growth and advancement.
We are seeking a highly skilled Relationship Specialist to join our team at Custom Power. This is an exceptional opportunity for a results-driven professional to develop and maintain strong relationships with existing customers, ensuring seamless account management and exceptional service. As a key member of our team, you will be responsible for managing and strengthening relationships with key accounts, tracking business performance, and overseeing quotes and purchase order approvals.
Key Responsibilities:
- Serve as the primary liaison between customers and internal teams, proactively addressing concerns and monitoring market trends
- Maintain accurate and up-to-date customer records, including purchase history, forecasts, and key account details
- Generate reports and dashboards to track account performance, key metrics, and customer engagement
- Forecast future orders based on historical data, market insights, and customer demand signals
Requirements:
- Bachelor's degree in Business, Marketing, Engineering, or a related field (preferred)
- 3 years of account management experience in manufacturing, electronics, or a related industry
- Experience with ERP and CRM systems for order tracking and account management; ability to manage multiple accounts and priorities in a fast-paced environment
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Experience with data analysis, forecasting, and reporting tools to support business decisions
About Our Team:
We are a collaborative and supportive team that values continuous learning and professional development. We offer a competitive salary and benefits package, as well as opportunities for career growth and advancement.
