What are the responsibilities and job description for the Inside Sales Representative position at Cutting Edge Computers, Inc?
Job Description: Inside Sales Representative
SUMMARY: An inside Sales Representative converts pre-qualified sales leads and generates new business with pre-existing clients using upselling tactics to secure the best possible deal and follow up with clients to ensure an excellent customer service experience.
Position Specific Competencies
- Present and sell company products and services to existing clients
- Reach sales target and goals by deadlines
- Resolve customer inquiries and complaints
- Set follow-up appointments to keep customers aware of the latest developments and products
- Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using our services again
- Use CRM software to maintain current information on new sales opportunities as well as existing customers
- Track sales cycle progress on a monthly and quarterly basis to make sure customer acquisition goals are met
General Competencies
- Excellent communication skills, listening skills, presentation skills, and customer service skills
- Working knowledge of CRM software and the sales process
- Must have strong negotiation skills
- Must be detail orientated
- All documentation is complete, thorough, accurate, and timely. Grammar and spelling are appropriate, guidelines for that particular document are followed, and signatures and dates are affixed where required.
- Maintains good relationships with peers and his/her supervisor, and maintains appropriate boundaries with all persons with which he/she comes in contact during work time.
- Schedule is kept consistently and timely, with minimal absences, and minimal tardiness.
Requirements
- Must have an Associate’s Degree in Business or a related field
- Must have a valid driver’s license; with no recent infractions
- MS Office experience, specifically in Microsoft Excel
- Must have a firm understanding of technology
- Must meet satisfactory criteria of Agency with regards to the results of a required Criminal Background check.
- Must be able to perform the job, with or without reasonable accommodation.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Pontiac, MI 48340: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Please provide salary requirements.
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $45,000 - $55,000