Demo

Customer Service Rep

CV Resources
Woodland, CA Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/9/2025

Customer Service Representative

Location : Onsite in Woodland, CA

Employment Type : Temporary (Possible Temp-to-Hire)

About the Company

CV Resources has partnered with a renowned pet food manufacturing company dedicated to providing high-quality nutrition for pets. We are seeking a detail-oriented and customer-focused Temporary Customer Service Representative to support our team with inbound calls, email correspondence, order processing, and invoicing.

Key Responsibilities

  • Handle 15-20 inbound calls per day , assisting customers with inquiries, orders, and product information.
  • Respond to customer emails in a timely and professional manner.
  • Process order entries accurately into the system.
  • Enter and verify invoices to ensure accurate billing.
  • Maintain excellent customer relationships by providing efficient and friendly support.
  • Collaborate with internal teams to resolve customer issues and ensure timely order fulfillment.
  • Perform other administrative tasks as needed.

Qualifications

  • Previous customer service experience (preferably in a manufacturing, distribution, or order processing environment).
  • Strong communication skills, both verbal and written.
  • Proficiency in data entry and experience with order management systems.
  • Detail-oriented with the ability to multitask in a fast-paced setting.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience with ERP or CRM systems is a plus.
  • Ability to work onsite in Woodland, CA .
  • Why Join Us?

  • Opportunity to work with a renowned brand in the pet food industry .
  • Potential for temp-to-hire based on performance.
  • Supportive and collaborative work environment.
  • If you are a customer service professional who enjoys working in a dynamic environment, we’d love to hear from you! Apply today.

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