Account Executive

About Us:
Cyber Advisors Inc, (CA) headquartered in Maple Grove, MN, is looking for an Account Executive to join our Fargo base team. Cyber Advisors is a rapidly growing MSP and Cybersecurity Consulting firm that specializes in a very high-quality, customer-focused approach to designing, managing, and maintaining our customer's IT environment. With our expertise in delivering innovative IT strategies, we empower our clients to optimize their operations, enhance productivity, and achieve their business objectives. We pride ourselves on our talented team of professionals who are dedicated to delivering exceptional services and creating lasting partnerships with our clients. We have invested a tremendous amount of time to develop our technology, processes, and support platform. We are now adding to our team of outstanding individuals to help in our growth. Come grow with us!

ROLES RESPONSIBILIES:

• Cultivate new and maintain existing customer relationships as it pertains to their technology solutions.
• Sell to customers designated as Small Business
• Soft vertical market alignment with an unrestricted, yet focused geography.
• Develop relationships with the C- suite with the ability to maintain relationships in accounts.
• Create, maintain, and develop client relationships with a focus on internal/external client advocacy.
• Create customer technology roadmaps, proposals, and quotes.
• Conduct sales presentations for customers.
• Develop a personal knowledge of the industry/market segment.
• Work as a team with engineers and solution architects to develop client solutions.
• Maintain accurate pipeline data and updates in the CRM system.
• Focus on driving a measured amount of new business opportunities.
• Adopt Cyber Advisors culture (Growth, Integrity, Fun/Passion, and Talent)
• Bi-weekly and monthly meetings with sales management and the sales team
• With marketing, develop strategies for new business generation/development.
• Attend events and trade shows.
• Provide and host customer entertainment and professional sales development activities.
• Collaborate with partners and vendors of Cyber Advisors.
• Create strategic relationships with inside sales support.

This role must have:

• Ability to follow process and propose enhancements.
• Strong business acumen.
• Excellent verbal and other communication skills.
• Ability to quickly identify a prospect’s personality, buying style, and decision-making process.
• Captivating presentation skills.
• Relentless drive for winning and achieving goals.
• An ability to outperform the competition.
• Discipline to accomplish sales results independently.

TECHNICAL SKILLS:

High level knowledge of these items:

• IT and Cyber Security Managed Services
• Datacenter infrastructure (Servers, storage, networking, data protection)
• IT Security Products
• Private, Hybrid, and public cloud solutions
• Microsoft, Dell, Fortinet, Sophos, Arctic Wolf knowledge

QUALIFICATIONS:

• Proven history of performance and achievements.
• Dedication to customer satisfaction and getting it right the first time.
• Demonstrated ability to explain complex technical concepts to a non-technical audience.
• Ability to translate business challenges into technological solutions.
• Strong trouble-shooting skills across a broad and diverse population and environment.
• Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices.
• Focus on continuous self-improvement and practice self-awareness.
• Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s).
• Strong technical documentation skills, ability to clearly record key information within ticketing and knowledge base systems.
• Appreciation of internal customer business, goals and objectives, strategies, and needs.
• Demonstrate ability to manage and prioritize multiple tasks, aggressive targets and deadlines.
• Demonstrate understanding of priorities and effective work procedures, self-manage work time and prioritize multiple tasks and problems.

EDUCATION CERTIFICATIONS:

The successful candidate will hold:

• Proven sales experience - 1-3 years of relevant experience
• Minimum technical degree. Bachelor’s degree preferred.
• Candidate will have experience in selling business IT and technology services solutions.

Benefits:

• Competitive salary commensurate with experience and qualifications.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company matching.
• Flexible work schedule and remote work opportunities.
• Professional development and training programs.
• Collaborative and supportive work environment.