What are the responsibilities and job description for the Organizational Change Manager position at Cybotic System?
Title: Sr. Change Manager (Organizational Change Manager – OCM)
Location: New Jersey – 100% remote
Duration: 18 months (Potential for extension)
Job Description:
We are looking for a Sr. Change Manager with at least 10 years of experience and Banking/ Finance domain experience. This resource must be able to deliver on complex projects at an organization wide level. This role is is heavily focused on Organizational Change (Business Process/ Operational change). This is not a Technical Change role. An OCM certification would be a nice plus, but is not required.
Top Desired Skills:
- 5-10 years of change management experience on high complexity projects, not a project manager
- Need a Change Manager that is business process/ operational change focused
- Experience within finance and banking – specifically Risk & Compliance related experience is preferred
- Personality wise – have to build trust quickly, want someone who is humble
- The ability to think strategically but act tactically
- OCM certification would be helpful, not required but helpful, AMCP or Prosci certs are the ones that stand out the most
DESIRED EXPERIENCE:
- 5 years of progressively responsible experience leading Change Management initiatives for strategic and regulatory programs within U.S. Banking
- Strong experience leading Change Management initiatives in U.S. Banking, specifically in Consumer, Commercial Wealth, Shared Services, and areas of regulatory focus across our businesses.
- Credible and demonstrated expertise in applying and implementing Change Management disciplines (e.g., change strategy, sponsor and change advocate development, strategic communications, learning and development, resistance management, adoption metrics, change sustainability) within a regulatory initiative.
- 3 years of experience planning and managing projects (work planning, resource estimation, results reporting).
- Ability to take a consultative approach to frame and resolve issues, analyze requirements and root causes, drill into details, and drive to closure and decisions.
- exceptional written and oral communication skills, able to synthesize information and tailor communication style and content for a variety of audiences. Comfortable and confident presenting to executives.
- Strong experience in Change Risk Management. Ability to identify, frame, and manage change/ adoption risks supporting a project team with ownership, contingency and mitigation planning.
- Experience within Finance and Banking domain – specifically Risk & Compliance
- Able to work remotely
- Ability to work with and influence senior leaders
- Ability to work with ambiguity, take initiative, and drive results
- Proficient in MS office
NICE TO HAVE:
- Prior experience or background in strategy and Change Management consulting at a professional service firm.
- Prior experience with integrating Change Management with agile development methods and end-to-end customer journeys.
- Change Management certifications (e.g., Prosci) and/or graduate level education in OCM-related discipline.
SUMMARY:
Join an organization that has made tremendous investments in Change Management across its enterprise where you will be supported by robust methods, practice & tools. Role expectation will include developing and executing the change strategy to support the processes, tools and techniques in managing the people side of the change in order to achieve the required business objectives and outcomes of the Project or Program and accountable for the interlock of people change for the project and across the projects within a program, while maintaining the delivery standard expectations of the Change Center of Excellence.
Projects assigned will be Regulatory – Must be able to deliver on complex projects at an organization wide level ( Large scale transformative change) not just at a consultative level.
