Practice Success Manager-West

The Practice Success Manager (PSM) West has general responsibility for all aspects of customer account management in the assigned territory. Such responsibilities include but are not limited to the planning, organization and execution of all activities that might impact treatment volumes and consumable purchases. The Practice Success Manager will be accountable to achieve the quotas and objectives set forth by the company. The Practice Success Manager may be required to perform all, or a combination of the following essential responsibilities as determined by necessity. This role may be remotely based.

Essential Duties and Responsibilities:

·         Achieve sales quotas and objectives in assigned territory.

·         Provide training, presentations, and demonstrations to current and prospective customers on the application and use of the Company’s products using effective communication and sales techniques.

·         Educate the customer regarding the instructions, contraindications, and safety of company products, and how they fulfill the needs of the customer.

·         Utilize efficient time management skills through pre-call sales planning to maximize customer success with the company’s products.

·         Complete administrative responsibilities including business plans, expense reports, sales forecasting, and updating account profiles, and maintaining CRM database.

·         Maintain current knowledge of industry and competitive products.

·         Develop and maintain supportive, productive, and effective relationships at all levels within the company.

·         Participate in industry-related trade shows/meetings.

·         Maintain consistent communication with the direct manager on all matters related to the customers and company business within the assigned territory.

·         Demonstrate a strong work ethic and represent the company with high integrity, ethics, honesty, loyalty, and professionalism always.

·         Ability to travel adequately to cover territory including overnight stays, work tradeshows and attend internal Company meetings.

·         Home office capability is required with reliable high speed internet access.

·         Effectively manage company resources in a responsible and efficient manner.

·         Comply with Cytrellis Biosystems quality system requirements as well as any applicable regulatory requirements.

·         Comply with all health and safety regulations, policies, and work practices.

·         Perform other duties as assigned.

Education and/or Experience:

·         This position requires a minimum of a bachelor’s degree (B.A. or B.S.), or equivalent experience.

·         3 years of demonstrated success selling medical products or services to physicians and/or other healthcare providers.

·         Preference for direct customer experience with the plastic surgeon and dermatology audience.

·         Experience selling consumables in a capital/consumable business model.

·         Strong interpersonal, analytical, organizational and leadership skills, and the ability to stay abreast of the current technology, company products and generally accepted medical practices related to products and procedural areas.

·         Strong written and verbal communication and presentation skills. Ability to present and effectively communicate complex clinical and technical data to audiences of various backgrounds and knowledge levels.

·         Valid driver’s license issued by the state in which the individual resides, a good driving record. All sales employees are required to drive a personal vehicle for company business. This vehicle is to be in good condition and well-maintained.

·         Strong computer skills and familiarity with Microsoft Office and other related software.

·         Demonstrated ability to handle time-constrained projects simultaneously.

Physical Requirements:

·         Prolonged periods of sitting at a desk and working on a computer.

·         Must be able to lift up-to 15 pounds at times.

·         Must be able to access and navigate each department at the organization’s facility.

·         Availability to travel 100%, to include occasional weekends, when necessary