What are the responsibilities and job description for the Front Desk position at D'Ambrosio Eye Care?
Overview:
Our optometry and ophthalmology practice is looking for a Front Desk employee that enjoys working as part of a team. Are you a professional that is pleasant and believes that patients should be treated as people? Then this may be the right position for you!
This position may have shifts at any of our 6 office locations (Athol, Gardner, Leominster, Worcester, Lancaster, Acton) Hours are Monday-Friday
Responsibilities:
- Responsible for patient check-in, greeting everyone in a pleasant and professional manner
- Ensure that proper authorization/referral or waiver is collected from the patient
- Assist patients in obtaining authorization or referrals that have not been received by the practice
- Maintain proper opening and closing procedures
- Open cash registers at the beginning of the day and cash out during shift changes, etc
- Check-out all patients; review fee sheets for correct charges and diagnosis marked
- As necessary, schedule return appointments for follow-up
- Collect fee for services and document appropriately
- Answer telephone calls promptly (two rings); address patient’s concern in calling; direct all calls to appropriate staff; identify emergency calls and schedule
- Schedule, reschedule, and cancel appointments as necessary
- File and Pull charts as required
- Follow Office Opening and Closing Procedures as required
- Check that service is on at the end of the day
- Perform other duties, as required
- Other duties as assigned.'
'Work Remotely
- No
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
COVID-19 considerations:
Personal protective equipment provided or required.
Social distancing guidelines in place.
Sanitizing, disinfecting, or cleaning procedures in place.
Education:
- High school or equivalent (Preferred)
Work Location: Multiple Locations
Salary : $18
