Program Manager

DataBank is a growing, thriving company full of smart, motivated people. Our 550 employees are a tightly-knit, super-focused and incredibly dedicated team. We work hard, and we're passionate about our business and customers. One of our primary goals is to provide a challenging, exciting, fair, rewarding, and growth-oriented environment for our team.

• Plan the overall program and monitor the progress
• Manage resources including project managers, business analysts, solution engineers
• Manage project deliverables to ensure they meet the program’s goals and objectives
• Daily program management throughout the program life cycle
• Define the program governance (controls)
• Manage risks and issues and taking corrective measurements
• Coordinate program projects and their interdependencies
• Work with team leads to schedule and coordinate project team resources
• Develop and maintain customer relationships
• Manage program and stakeholders’ communication
• Manage program documentation such as the program and project process artifacts
• Ensure program projects are completed on time, within scope and budget
• Work with program team to improve project process
• Help develop and manage program products
• Perform the Essential Functions/Job Duties of a Project Manager as needed

• Strong practical experience in project management
• Good knowledge and handling of project and program management methodology and techniques
• Ability to work positively with the wide range of individuals involved in program project management
• Strong leadership and management skills
• Good knowledge of budgeting and resource allocation procedures
• Detail oriented with strong organization skills
• Ability to handle multiple projects simultaneously
• Excellent written and verbal communication skills
• Ability to collaborate with team members and resolve conflict
• Self-motivated, highly energetic, takes initiative, ability to work independently
• Ability to come up with creative solutions to business problems. Asks questions and challenges the status quo
• Self-learner with the ability to learn software and technical concepts quickly
• Strong meeting coordination and facilitation skills
• Comfortable having difficult conversations with both internal and external customers

• Bachelor’s degree or equivalent work experience
• 1-3 years of experience in direct project management or customer facing experience within the technology industry
• Committed to the company, peers and team members
• Maintains professionalism in appearance, communications and interactions
• Experience with Microsoft Project and Visio is preferred
• Proficient with Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)
• Certified Scrum Master or previous experience with scrum and agile methodology preferred
• PMP certification is a plus

• Ability to pass individual background check and drug screenings, when required.*
• Operate in accordance with all DataBank information security policies and procedures.
• Understand and acknowledge all job responsibilities relating to information security and protecting sensitive company and/or client information.
• Execute information security processes and procedures as required based on job functional responsibilities.
• Protect information assets from unauthorized access, disclosure, modification, destruction or interference.
• Report information security events, incidents, and any other risks identified to designated company resources.
• As an employee of Databank, you may also be required to undergo continued or more in depth background screenings to satisfy the information security requirements of current or future clients.