What are the responsibilities and job description for the Scheduling Coordinator position at David Ross Orthodontics?
Are you looking to join a fun, exciting, and high-tech Orthodontic Office? Are you an energetic, friendly, team oriented person with values for customer experience? If so, you are in the right place!
David Ross Orthodontics is currently looking for a full-time Scheduling Coordinator. 1 year or more of scheduling EXPERIENCE is a plus but not necessary. All we ask is that you bring a FIVE STAR attitude, an eagerness to learn, and a love for people and patients! We are a private practice seeking motivated, enthusiastic, bubbly people to join our already amazing team!
Summary of Position:
The Scheduling Coordinator (SC) is responsible for the patient’s scheduling. The SC is also responsible for handling the telephones and the paper flow from the front desk/Administrative
Essential Job Function:
· Maintain a positive and friendly attitude and deliver excellent customer service to patients
· Be receptive to training and coaching on best practices
· Maintain an organized working space
· Coordinate with other team members and doctors as needed for treatment issues or questions
· Other duties as required as they relate to the position
· Participating in our team's community outreach and marketing activities.
Knowledge, Skills and Abilities:
· Excellent customer service experience
· Have excellent written and oral communication skills
· Compassion and high level of service for our patients, parents, and staff
· Integrity, always doing the right thing
· Dependable, reliable to be at work when scheduled
· Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
· Professional manner and appearance at all times
· Comfortable with computers and learning practice software
· Excellent time-management skills
· Self-motivated team-player
· Friendly and professional demeanor
· Dental or orthodontic knowledge a plus
High-School Diploma Required
1-3 Years Relative Experience
Job Type: Full-time
Our Benefits:
Competitive Salary
Team Bonus Program
401K
Paid Vacation
Paid Sick Time
Paid Holidays
*We currently do not offer Health/ Dental Insurance
Job Type: Full-time
Expected hours: 32 – 34 per week
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- No weekends
Experience:
- Customer service: 1 year (Required)
Work Location: In person