What are the responsibilities and job description for the Front Desk Receptionist position at Days Inn & Suites?
Front Desk Receptionist
Job Description:
Days Inn & Suites is seeking a Front Desk Receptionist to join our team. The ideal candidate will be friendly, energetic, and outgoing. They will be able to work independently and communicate effectively with their team. We are looking for a candidate who is organized, punctual, and has the ability to multi-task.
Responsibilities:
·Greeting and welcoming guests as they arrive at our office
·Answering phones and directing calls to the appropriate person or department
·Answering questions about Days Inn & Suites services and billing
·General office tasks such as filing, data entry, and answering general questions from patients, referral sources, and employees.
·Maintaining a clean desk area by keeping all files organized, pens/punch cards/scales/bills are stored appropriately, etc.
·Performing general office tasks such as sending emails, faxes, taking notes in the EMR system, etc.
·Preparing patient charts for patients by reviewing medical records and information from doctors/referrals
·Assisting with other administrative tasks as needed including scheduling appointments for patients and referring them to appropriate doctors or specialists.
·Assisting with other administrative tasks as needed including scheduling appointments for patients and referring them to appropriate doctors or specialists.
·Other duties as assigned.
Education & Experience:
·High School Diploma or equivalent is required. Some college preferred (preferred but not required). Dental/Medical background is preferred but not required. Must have prior dental office experience in a similar role. Knowledge of Microsoft Office (Word & Excel) is required. Knowledge of Google Suite (Docs & Sheets) is preferred but not required. Knowledge of Transcribe is preferred but not required. Must be able to pass a drug screen and background check.
Job Types: Full-time, Part-time, Temporary
Pay: $15.00 - $16.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
- Weekends only
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $15 - $16