What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Days Inn?
## Overview
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent guest service. If you are a detail-oriented individual with strong communication skills, we want to hear from you!
## Responsibilities
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with inquiries and provide information about hotel services
- Handle reservations and cancellations accurately
- Process payments and maintain guest accounts
- Ensure the lobby area is clean and presentable
## Requirements
- Previous experience in hospitality or front desk roles is preferred
- Strong communication skills and a customer-oriented approach
- Proficiency in using phone systems and basic computer software
- Ability to work flexible hours, including nights and weekends
- Bilingual or multilingual skills are a plus
- Knowledge of hotel operations and guest relations is advantageous
11 PM to 7 AM
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Night shift
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Lonoke, AR 72086 (Preferred)
Work Location: In person
Salary : $12 - $14
