What are the responsibilities and job description for the Administrative Coordinator position at DBI?
POSITION: Administrative Coordinator
COMPANY: DBI
LOCATION: Ketchikan, AK
SUMMARY:
The Administrative Coordinator is a combination of receptionist duties and general office admin in a growing insurance agency. The Administrative Coordinator is often the first person that clients, carriers, and other visitors speak to when they contact DBI which requires that they are courteous and attentive in a wide variety of situations. They must have high attention to detail and a willingness to proactively take on administrative duties ranging from taking calls, distributing mail, scheduling appointments, maintaining office equipment, and keeping common areas organized and clean. Additionally, the Administrative Coordinator will have opportunities to advance their career in either the Personal Lines or Commercial Lines departments of Davies-Barry.
EXPECTATIONS AND DUTIES:
- Greet and direct all agency visitors
- Answer and direct agency phone calls
- Handle a variety of insurance related tasks such as preparing auto ID cards and insurance certificates
- Handle all outgoing agency mail including addressing, postage, etc.
- Assist agents with document preparation for clients and prospects
- Update client records and documents within the agency management system
- Sort and process all incoming mail according to agency processes
- Help with ad hoc reports and other projects as directed by agency leadership
DESIRED QUALIFICATIONS:
- Attention to detail and accurate record keeping
- Willingness to pursue a path for professional development
- Client service or other office related experience preferred
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $20