Greenhouse Annuals Crew Leader

Green Thumbs Wanted: Take the Lead as Our Annuals Crew Leader!

Are you passionate about plants and customer service? Do you thrive in a fast-paced environment where every day brings a new challenge? If you’re ready to make a meaningful impact by reporting to the Greenhouse Manager and influencing the team through your exemplary work, then we want to hear from you! In this role, you’ll play a pivotal part in flourishing our retail garden center, creating stunning displays that captivate customers and drive sales. Your expertise in plant care, efficient inventory management, and outstanding customer service will help nurture a thriving community of plant lovers. Get ready to inspire and grow—your next adventure in the green industry starts here!

The Greenhouse Annuals Crew Leader is responsible for overseeing various operational aspects within the Greenhouse, ensuring smooth customer service interactions, efficient inventory management, and proper product displaying. This role supports the Greenhouse Manager by coordinating staff schedules, managing product displays, plant care, and maintaining the department’s overall efficiency and profitability.

Hourly Rate: $18.00-$20.00 an hour

About Us: Colonial Gardens, located in Blue Springs, MO, was added to our brand family in 2016. Founded in 1969, renovations began in 2017 to create an agritourism destination. It is the garden center, reimagined! We offer a greenhouse, nursery, café and coffee shop, event space, and farmer’s market. It’s where plants, food and farms connect. Educational classes promoting local agriculture and sustainability as well as private events are also offered.

Colonial Gardens is part of the DCA Outdoor family of brands. We are vertically integrated and take pride in being an industry leader. We’re not only streamlining the production and distribution of landscape products, but we are also working to reduce the carbon footprint. Through our continued growth and innovation, we will have the highest impact on our world.

Key Responsibilities:

• Team Leadership – Exemplify our core values, set an example, lead, and train while carrying out a culture of accountability, and exemplify personal, team and departmental growth
• Operations Management – Manage crew, tasks, plant health, events in annuals department, projects, and inventory in a fast paced and changing environment, while optimizing efficiency, productivity, sales and profitability
• Sales & Inventory Planning – Assist in department annual planning and sales goals, as well as daily and weekly planned functions and operational tasks for efficiency and reaching goals
• Operational Execution - Execute with the crew daily tasks and projects in the Annuals Department to optimize everything from space utilization, irresistible displays, profitability, efficient staff utilization, and customer service

Essential Job Duties:

• Lead, train, assist crew to carry out daily routines and tasks according to the department check lists, and other tasks, projects or duties as assigned
• Build relationships and teach our customers in a personable and friendly manner to help them be successful with plants, while maximizing sales
• Manage inventory and plant selection in the department to maximize sales potential
• Educate crew to assist customers with add on sale items
• Responsible for scheduling and staffing of the department through the changing seasons according to the budget
• Place orders or assist in ordering and direct stocking, merchandising, watering, pruning/trimming, deadheading, and displaying to an irresistible level
• Regular auditing of signage, signage placement, signage accuracy, and correct sticker/tagging of the plant material and cycle counts
• Monitor plant health and notify Manager of any plant issues and dispose of any dead or unsalable plants according to the ‘pitch’ process
• Help unload trucks, inspect, and count products accurately and prepare material for display in a quick and efficient way, sign and turn in paperwork, with accurate notes, according to the receiving process
• Responsible for planning and presenting classes and workshops throughout the year
• Responsible for content, blogs, videos and social media posts regarding plants or education within the department
• Assist in production of annuals and winter containers as needed
• Participate in and conduct short daily huddles with crew to provide information on upcoming events, news or changes as well as communicate daily/weekly tasks and goals

• Other Duties and Responsibilities:

• Handle customer issues with professionalism
• Maintain all tools and greenhouse equipment for efficient daily and seasonal operations
  Learn how to use radio and department phone, and properly train crew
  Learn how to mix fertilizer and use irrigation equipment
  Learn how to repot or upsize plants for customers and create customs according to processes established at the Plant Bar
• Assist in production of annuals or house plants as needed by the direction of the Production Lead or Manager

Knowledge, Skills, and Abilities:

• Ability to succeed in a dynamic, fast-paced team environment that requires physical stamina
• Keen attention to detail and strong situational awareness
• Outstanding customer service and effective communication skills
• Proficient at multitasking and efficiently managing various tasks, particularly during busy periods
• Shows a sense of urgency during high-traffic times
• Fundamental knowledge of plant care, including house plants, cacti, succulents, and annuals
• Open to new initiatives within the department and eager to contribute creative ideas for business improvement

Minimum Qualifications:

• Required: High School Diploma or equivalence
• Preferred: AS/BS in horticulture or Agriculture
• Preferred: Garden Center industry experience
• Preferred: Missouri Private Applicators License, can later take training to obtain the license
• Required: Must be available to work at least one weekend day throughout most of the year, and full weekends during peak seasons as well as some overtime hours

Benefits you will Enjoy:

• Health, dental, and vision insurance
• Generous 401k match with immediate vesting
• Company paid life insurance, STD, & LTD
• PTO and paid holidays
• Company culture centered around growth and innovation
• Career development & recognition

We honor our core values and expect our employees to as well. They are work hard, take pride in your work, be optimistic and respectful, show commitment, and continually grow.

We invite individuals who think like we do and will position us for major organizational growth to apply today. Join us in revolutionizing the green industry!

All applicants will be required to take the Culture Index survey. If you’d like to be considered faster, please copy and paste the following into your browser to complete the survey now: https://go.apply.ci/s/A550CC0000
Please select the one named, Colonial Gardens - Annuals Crew Leader.

Salary : $18 - $20