What are the responsibilities and job description for the IT Intern position at Default Board?
Job Description Summary: As the Information Technology Intern, you will be responsible for handling first level support of service requests for numerous locations of Green Plains Inc. and subsidiary companies. This relates to all systems related technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.
Responsibilities include but are not limited to:
- IT Support relating to technical issues involving Microsoft’s desktop operating systems and Microsoft Office 365 administration and support.
- Basic technical support at the network level: User setup/configuration, PC LAN connectivity, printing, email, and other user related items.
- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
- Understanding and troubleshooting operating systems, business applications, printing systems, and network systems.
Qualifications:
- College Sophomore standing or higher
- Computer Systems, Information Systems or Applied Science majors preferred
- 3.0 GPA or above preferred
- Understanding of operating systems, business applications, printing and network systems.
- Telephony skills, communication skills, active listening and customer-care.
- Technical awareness: ability to match resources and research technical issues appropriately.
- Service awareness of all organization’s key IT services supported.
- Ability to learn quickly to use remote support tools and techniques to provide IT services.
- Self-motivated, flexible and resourceful, with the ability to work in a fastmoving environment.
- Valid driver’s license required.
Work Environment/Physical Demands:
- Ability to lift 50 lbs. unassisted
Green Plains Inc. offers competitive pay: a generous benefit package including business casual work environment, health, dental, vision, life insurance, paid holidays, Paid Time Off (PTO) and a 401(k) retirement plan with immediate vesting and company safe harbor matching. All potential employees of Green Plains Inc. will be required to successfully pass a pre-employment drug screening and background check prior to employment.
Equal Opportunity Employer
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
Company Description
Green Plains Inc. (NASDAQ:GPRE) is a leading biorefining company focused on the development and utilization of fermentation, agricultural and biological technologies in the processing of annually renewable crops into sustainable value-added ingredients. This includes the production of cleaner low carbon biofuels and renewable feedstocks for advanced biofuels. Green Plains is an innovative producer of Sequence™ and novel ingredients for animal and aquaculture diets to help satisfy a growing global appetite for sustainable protein.
