What are the responsibilities and job description for the Security Front Desk Customer Service position at Defense International?
Defense International Inc. is the region's largest concierge and security firm with operations servicing luxury residential communities, resorts/hotels, and corporate wellness facilities. We are looking for a professional Front Desk Receptionist to protect our premises, assets, and personnel. You will maintain a high visibility presence and prevent all illegal or inappropriate actions. The goal is to detect, deter, observe, and report.
Defense International is seeking a Front Desk Receptionist
>>SHIFTS: MORNING, SWING, GRAVEYARD (AVAILABLE)<<
>>MUST WORK WEEKENDS NO EXCEPTIONS<<
>>TYPE: FULL-TIME & PART-TIME<<
>>LOCATIONS: MULTIPLE SITES THROUGHOUT THE LOS ANGELES AREA<<
QUALIFICATIONS/REQUIREMENTS:
- MUST have previous customer service experience
- MUST be able to work on the weekends
- Be at least 18 years of age
- Possess a high school diploma or equivalent
- 3 years of verifiable experience with customer service or security
- Possess effective written and oral communication and interpersonal skills with the ability to deal with all levels of personnel and the general public in a professional and effective manner
- As a condition of employment, the employee must complete a background investigation by all federal, state, and local laws
- Display exceptional customer service and communication skills
- Have intermediate computer skills to operate innovative, wireless technology at client-specific sites
- Ability to handle crises at the client site, calmly and efficiently
- Maintain front desk phone system to include answering incoming calls, responding to caller inquiries, directing calls as appropriate, and taking and giving accurate messages
- Greet and direct visitors as appropriate based on the purpose of their visit
- Demonstrated outstanding organizational skills required and ability to accurately maintain and organize large volumes of paperwork
Able to:
- Work in various environments such as cold weather, rain/snow, or heat
- Occasionally lift or carry up to 40 pounds
- Climb stairs, ramps, or ladders occasionally during shift
- Stand or walk on various surfaces for long periods
>>APPLY NOW!<<
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Overnight shift
- Overtime
- Weekends as needed
Application Question(s):
- What is your phone number? (Required)
- What is your email address? (Required or will not be considered)
- Are you available to work weekends? (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- Front desk: 2 years (Preferred)
Work Location: In person
Salary : $18 - $20