What are the responsibilities and job description for the Belvedere Concierge position at Delamar Hotel?
Company Overview
Greenwich Hospitality Group is a leader in the boutique hotel industry, managing properties both in Connecticut and beyond. Our team of experienced hospitality professionals is dedicated to providing exceptional guest service and creating unique, tailored experiences for each visitor.
Belvedere Floor Concierge - Delamar Greenwich Harbor
Position Overview:
The Belvedere Floor Concierge is a pivotal role designed to provide the highest level of personalized service to guests staying on the prestigious Belvedere Floor of Delamar Greenwich Harbor. As the dedicated concierge, you will anticipate guests' needs and ensure a luxurious, seamless, and memorable experience by offering exceptional amenities, customized services, and meticulous attention to detail.
Key Responsibilities:
- Personalized Guest Experience: Provide a warm welcome to Belvedere Floor guests and deliver tailored services to enhance their stay, ensuring all requests are met with efficiency, elegance, and professionalism.
- Exclusive Service Coordination: Facilitate and deliver a range of services and amenities exclusive to Belvedere Floor guests, ensuring timely and professional execution of all requests.
- Guest Arrival and Departure Assistance: Manage luggage handling, check-in, and check-out processes to provide a seamless experience for guests.
- Concierge Services: Handle guest requests related to dining, wellness, entertainment, and other personalized services, coordinating with various hotel departments to ensure satisfaction.
- Comfort & Wellness Enhancements: Provide guests with premium amenities designed to enhance their overall experience.
- Children’s Amenities: Ensure families traveling with children receive appropriate amenities tailored to their needs.
- Recreational Coordination: Assist guests with scheduling and accessing available recreational experiences offered by the hotel.
Requirements:
- Previous experience in luxury hospitality or concierge services preferred.
- Exceptional communication, interpersonal, and organizational skills.
- Ability to anticipate guest needs and provide tailored services.
- Professional demeanor, polished appearance, and attention to detail.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work in a luxury hospitality environment.
- Access to exclusive hotel amenities and services.
Join our dedicated team at Delamar Greenwich Harbor and elevate the guest experience to new heights on the Belvedere Floor.
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $24
