Senior Technical Product Owner

How you'll help us Keep Climbing (overview & key responsibilities)

The Technical Product Owner is responsible for managing end to end technical design, development, production, enhancements, and support of Products within Sales APC. The candidate will have expertise in implementing and developing Corporate Direct Channel IT solutions.

Overview of Responsibilities :

Collaborate with Business Product Owner / Product Manager of the Sales Corporate Direct Channel and Small Mid Size (SME) Corporate Incentive systems. Translate visions into meaningful Epics, features and technical stories so that the scrum team can incrementally deliver. Provides quantitative expertise (data analysis, statistics, forecasting, simulation, and optimization). Also take charge of planning and creating the necessary technical stories for the team, to keep the technical debts balanced.

Engage directly and daily with delivery teams to execute the project.

Act as the bridge between the Business team (product owner and manager) and the developers when there is a gap of knowledge on technology or domain requirements.

Assist with managing team delivery commitments and helping to remove enterprise and escalated impediments.

Ensure product acceptance and readiness at key phases of the delivery cycle

Develop communication materials and lead communication efforts around the product, priorities and future roadmaps

Lead design sessions with the product team

Assist with design, development and implementation of Sales initiatives

Assist with designing the APIs for model consumption and model execution strategy and to enable efficient integration with client applications.

Ensure that the Delta methodology, standards and procedures are adopted and implemented.

Ensure that the technical solutions meet the customers' business goals and that customer satisfaction with the project and conclusion is high.

Act as a Point of contact for technical issues, creating documentation, monitoring service levels.

Consult within project team and other Delta teams, with outside vendors or consultants to ensure project or product integrity.

Make things happen without frequent management direction and know when to communicate status or escalate issues to their manager, teammates or stakeholders.

Mentor junior team-mates to define and implement detailed measurement data, error logging / tracking for all products within our domain.

What you need to succeed (minimum qualifications)

With 5 years experience as a technical product analyst and has worked closely with product owners on B2B, or Sales systems

Strong problem-solving skills and capability to understand and set direction for complex technology integration

Extensive experience defining agile requirements (Epics / stories), including functional and technical in a product / service organization.

Understanding and usage of agile metrics (velocity, burn downs) to help the team be more productive.

Excellent organizational and time management skills

Sharp analytical and problem-solving skills

Excellent negotiation skills and ability to partner with business stakeholders to prioritize backlog as necessary.

Knowledge of deploying and managing Cloud infrastructures, such as OpenShift, Azure, AWS or Salesforce Platforms.

Knowledge of SQL and NoSQL databases.

Experience developing, testing and deploying APIs.

Experience building applications based on Microservices Architecture

Experience with Agility or Jira, and GIT

Excellent written and verbal skills with the ability to communicate effectively with all levels of employees and management.

Self-learner with the ability to pick up new technologies and provide tangible results.

Adapt and innovate IT solutions that deliver desired business outcomes

Consistently prioritizes safety and security of self, others, and personal data.

Embraces diverse people, thinking, and styles.

Possesses a high school diploma, GED, or high school equivalency.

Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

The Technical Product Owner position prefers a technical BS / MS degree, or equivalent experience.

Ability to act as a scrum master and / or run the scrum ceremonies with the guidance from our Agile Coaching team.

Drive to innovate and deliver industry leading solutions

Strong bias for action

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way :

Competitive salary, industry-leading profit sharing program, and performance incentives

401(k) with generous company contributions up to 9%

Paid time off including vacation, holidays, paid personal time, maternity and parental leave

Comprehensive health benefits including medical, dental, vision, short / long term disability and life benefits

Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages

Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health

Domestic and International space-available flight privileges for employees and eligible family members

Career development programs to achieve your long-term career goals

World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint

Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies

Recognition rewards and awards through the platform Unstoppable Together

Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here