What are the responsibilities and job description for the Public Space Attendant position at Delta Hotels by Marriott Allentown/Lehigh Valley?
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The Delta by Marriott Allentown/Lehigh Valley is seeking to hire a fun energetic associate to fill the position of house person. This is a full time, daytime position. Weekends and holidays are required.
Classification: Nonexempt
Department: Housekeeping
Reports to: Executive Housekeeper
Subordinates: None
Summary/Objective
- The House person will ensure the operational abilities of the Housekeeping Department by preparing for, maintaining, and recovering from various activities and functions throughout the hotel. Assists Housekeeping Room Attendants, dispose of trash, transport laundry, and clean the common areas of the hotel.
Essential Function:
- Resolves guest complaints to the satisfaction of the guest; responds promptly to any guest request for service
- Arrives at work in a timely fashion in accordance with the posted schedule.
- Abides by established uniform guidelines.
- Act with integrity, honesty, and knowledge that promote the culture, values and philosophy of Meyer Jabara Hotels. Displays dignity and respect of others at all times.
- Maintains a “can do” and a “guest first” attitude at all times.
- Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations.
- Attends scheduled training sessions within the hotel as dictated by The Center Hotel and Meyer Jabara Hotels.
- Assists with other departments within the hotel when necessary to ensure guest needs.
- Cleans hotel public spaces according to hotel standards.
- Keeps outside area free of debris
- Communicate with staff or guests. Close interaction with staff and guests is essential in this position to ensure guest satisfaction.
- Removes trash from all receptacles and takes it out to the dumpster
- Reading and writing abilities are used often in reviewing and comprehending written instructions from superiors regarding assignments
Tasks or Competencies
- Time Management
- Cleanliness
Work Environment
This job operates throughout the entire hotel where typically you are working independently, but will come in close proximity to your co-workers as well. The noise levels will be moderate. Hazards include, but are not limited to chemical reactions, slipping, tripping, and strains.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to hear in one or both ears so that verbal communication can be received, understood and acted upon in either a face to face or a telecommunications basis.
- Ability of olfactory nerves to distinguish between and among odors and scents as to their
- Ability to express oneself verbally with clarity on either a face to face or telecommunications basis.
- Ability to exert a reasonably pace mobility from one point to another within a generally accepted time frame, and recognizing the conditions of the environment as to breadth/narrowness, clutter, etc.
- Ability to move and control one’s torso so items can be picked up from a lower surface level.
- Ability to flex legs at the knee so that individual can lower the body coming to rest on one or both knees.
- Ability to grasp, hold, set down, redirect with hands or fingers, turn, control and manipulate objects and commodities.
- Ability to stretch body and extend arms to place or secure objects and commodities at a distance above, to the side of, or below the normal standing level of the individual.
- Ability to flex legs at the knees to lower body position.
- Ability to use body parts, usually arms and hands (occasionally shoulders and back) to elevate an object or commodity above its previous surface level.
- Ability to ascend steps, ladders and other vertical and semi-vertical surfaces to reach a higher level.
- Ability to lift, pull and push moderate weight (50 pounds)
- Infrequently push and/or pull up to 100 pounds with assistance
Position Type/Expected Hours of Work
This position regularly requires long hours and frequent weekend work
Travel
No travel is expected for this position
Required/Preferred Education and Experience
- High school diploma or GED
- Previous cleaning experience preferred, not required
Equipment/machinery
Additional Eligibility Qualifications
Must be at least 18 years of age or older
EEOC
Position Type
Full Time
Flexible Scheduling
Up to 40 hours per week
Weekends and Holidays are required.
This job description is not designed to cover of contain a complete listing of activities, duties, or responsibilities that are required of this position. Other duties, responsibilities, and activities may change or be assigned at any time and with or without notice.
EEO
Pre-Employment Background Screening Required.
Job Types: Full-time, Part-time
Pay: From $14.50 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Shift:
- 8 hour shift
- Morning shift
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person
Salary : $15