What are the responsibilities and job description for the Account Manager position at Delta Star Inc?
This is an exciting time to be joining Delta Star.
We are an industry-leader that has harnessed the power of electricity to reliably connect you to an essential part of modern-day life. Giving you the peace of mind you deserve to go out and make the world a better place!
We are Delta Star! The largest, American-owned medium power transformer manufacturer in the United States and the premier manufacturer of mobile transformers and mobile power substations in North America.
Summary
Delta Star Inc. is seeking an Account Manager with exceptional customer service and interpersonal skills. If you enjoy collaborating as a team member and operate with a high degree of engagement and initiative, you may be a perfect fit for our team!
What You'll Do
Are you passionate about customer service and engagement? Want an opportunity to grow in an interactive professional role? Use your skills to meet the needs of our customers and collaborate with various departments to ensure a superior customer experience. You will have complete oversight of the customer's project invoicing from the initial setup, milestone payment progression, change order management, invoicing approvals, and collection support.
A Day in the Life
On any given day, you will be tasked with monitoring and communicating day-to-day details of projects, maintaining orders and account information, and serve as an interface between the customer and internal departments within the company.
What We're Looking For
A successful candidate will possess effective written and verbal communication skills, an attention to detail, and enjoy working in a team setting. You'll stand out from other candidates if you have previous experience in an Account Manager position and have demonstrated experience managing a high volume of information and correspondence from receipt of the order through the warranty. Most importantly, you're committed to progress, ownership, worth, excellence, and responsibility to ensure POWER AT ALL TIMES.
Education and Experience
A Bachelor's degree in Business Administration or a related field is preferred for this role, while a minimum of 4 years of customer service experience in a related position is required. Proven experience in strong organizational skills, multi-tasking abilities, and sound judgement will help you easily transition into our team!
Perks
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Medical |
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Life Insurance |
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Flexible Spending Account |
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Dental |
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Disability Insurance |
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Consumer Benefits |
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Vision |
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Paid Time Off & Sick Pay |
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Benefit Bank |
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401k |
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Floating Holidays |
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Wellness Center |
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ESOP |
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Corporate Bonus Plan |
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Education Assistance |
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AAP/EEO STATEMENT
Delta Star is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.