Business Development Manager/Account Manager

Position: Business Development Manager/Account Manager

Location: Schaumburg, IL 60173 (Fulltime)

Duration: Long Term
Exp 10 Years

Key Responsibilities:

Client Relationship Management:

• Develop and maintain strong relationships with existing and potential clients, acting as the primary point of contact for digital and analytics services.
• Understand client needs and provide tailored digital solutions, including data analytics, machine learning, business intelligence, and digital transformation strategies.
• Manage client expectations, resolve issues proactively, and ensure consistent communication regarding project progress, timelines, and outcomes.

Business Development Support:

• Collaborate with the business development team to identify and pursue new business opportunities within the digital and analytics sector.
• Support the preparation and presentation of proposals to new and existing clients, aligning digital and analytics services with client needs and industry best practices.
• Assist in identifying opportunities for upselling and cross-selling services to current clients, contributing to revenue growth.

Digital Solution Delivery:

• Leverage technical knowledge in data analytics, artificial intelligence (AI), machine learning, business intelligence tools, and digital transformation strategies to deliver innovative, data-driven solutions that meet client specifications.
• Provide technical support throughout the project lifecycle, ensuring digital solutions are implemented on time and within budget.
• Collaborate with internal teams to develop customized solutions based on client needs, ensuring accuracy, scalability, and technical integrity.

Account Management & Project Oversight:

• Oversee the delivery of digital and analytics services, ensuring successful project execution, client satisfaction, and achievement of project goals.
• Track project milestones, manage budgets, and ensure that deliverables meet the highest quality standards and client expectations.
• Continuously monitor and optimize account performance, providing recommendations for improving client outcomes and satisfaction.

Collaboration and Internal Team Coordination:

• Work closely with internal teams (data scientists, analysts, software engineers, and digital strategists) to ensure seamless project execution and the effective application of digital solutions.
• Collaborate with sales, marketing, and operations teams to develop and implement strategic initiatives aimed at increasing business opportunities and market penetration.
• Provide client feedback to internal teams to continuously improve service offerings, digital capabilities, and client engagement strategies.

Market Insights and Industry Trends:

• Stay informed about industry trends, technological advancements, and emerging digital solutions, ensuring the company remains competitive and ahead of market needs.
• Leverage knowledge of new digital technologies, data analytics methodologies, and AI tools to offer innovative solutions that address client challenges and drive value.

Qualifications:

Experience:

• Minimum of 10 to 12 years of direct sales experience or client relationship management, preferably in the digital transformation, analytics, or technology consulting services sector.
• Proven track record in driving revenue growth, managing client accounts, and delivering digital solutions in a technical consulting or service environment.

Technical Skills:

• In-depth knowledge of digital technologies, including data analytics, machine learning, AI, business intelligence, and digital transformation.
• Proficiency in data analytics tools and software (e.g., Python, R, Tableau, Power BI, SQL, etc.).
• Strong understanding of digital processes, including data visualization, predictive modeling, and automation strategies.
• Familiarity with cloud-based platforms and data management solutions.

Interpersonal Skills:

• Excellent communication, presentation, and negotiation skills.
• Ability to build and nurture long-term relationships with clients, stakeholders, and internal teams.
• Strong problem-solving and decision-making abilities, with a focus on delivering solutions that align with client goals.

Education:

• Bachelor s degree in Computer Science, Engineering, Data Science, Business, or related fields; a Master s degree or MBA is a plus.
• Additional certifications or training in data analytics, business intelligence, or digital project management is a plus.