What are the responsibilities and job description for the Customer Service Representative position at DeltaStar HealthCare Services?
**Job Overview:**
We are seeking a Customer Service Representative to join our team. The ideal candidate will be fluent in English and Spanish, possess exceptional communication skills, and have a strong customer service orientation.
**Duties:**
- Provide outstanding customer service via phone, email, and in-person interactions
- Assist customers with inquiries, orders, and issue resolution
- Conduct outbound calls to follow up on customer concerns or sales opportunities
- Analyze customer needs to recommend products or services
- Communicate effectively in both English and Spanish
- Maintain a high level of phone etiquette and professionalism
- Process sales transactions accurately
**Qualifications:**
- Fluency in English and Spanish is required
- Previous experience in customer service or sales is preferred
- Multilingual capabilities are a plus
- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Proficiency in outbound calling techniques
-Must own computer
- Excellent phone etiquette and interpersonal skills
This position offers competitive pay, opportunities for career growth, and a dynamic work environment. If you meet the qualifications and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Job Type: Part-time
Pay: $8.00 per hour
Expected hours: 20 per week
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
Experience level:
- 2 years
Shift:
- 4 hour shift
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Ability to Commute:
- Twentynine Palms, CA (Preferred)
Ability to Relocate:
- Twentynine Palms, CA: Relocate before starting work (Required)
Work Location: In person
Salary : $8
