Coordinator of Patient Relations

Position: Coordinator of Patient Care
Location: Clear Lake Area, TX
Practice Type: Private Pediatric Dental Practice
Employment Type: Full-Time

Are you the kind of person who thrives on connection, finds joy in organization, and naturally brings calm and clarity to any interaction? We’re seeking a Coordinator of Patient Care to join our established and highly respected pediatric dental practice.

This is a newly created position, and we’re excited to find someone who can make it their own—bringing responsibility, structure, and warmth to every patient and family interaction.

About the Role

As the Coordinator of Patient Care, you will be the welcoming face and steady presence that ensures each patient and their family feels supported from the first point of contact through their ongoing care. You will also play a key role in streamlining communications, scheduling, and enhancing the overall patient experience. This position bridges the front office and clinical team, requiring excellent interpersonal skills and a high level of professionalism.

Who You Are

• Responsible & Dependable – You take ownership of your role and can be counted on to follow through with accuracy and care.
• Organized & Detail-Oriented – You manage multiple priorities with ease, keep things running smoothly, and never let things fall through the cracks.
• Friendly & Outgoing – You’re approachable and positive, with a natural ability to put others at ease.
• Emotionally Intelligent – You read people well, listen actively, and respond with confidence and empathy.
• Clear Communicator – You speak and write with clarity and warmth, and you know how to tailor your tone to the situation.

Key Responsibilities

• Serve as a liaison between patients, families, and the dental team to ensure smooth communication and an exceptional patient experience.
• Coordinate patient scheduling, reminders, and follow-ups with attention to both detail and tone.
• Navigate conversations involving sensitive topics (treatment concerns, financial arrangements, scheduling challenges) with poise and understanding.
• Monitor patient satisfaction and support ongoing quality improvements in service delivery.
• Provide administrative support as needed to keep the office running efficiently.

Preferred Experience

• Prior experience in a dental, medical, or child-centered environment is a plus.
• Demonstrated history of working in roles requiring discretion, empathy, and/or professional communication.
• Proficiency in practice management software and/or CRM tools is helpful but not required.
• No experience in dentistry required. We can provide any support and training that is dental-specific. Any previous work experience supporting the qualities and skills listed above will be considered.

Why Join Us?

We are a collaborative and compassionate team committed to providing exceptional care in a positive and nurturing environment where we believe in mutual respect. This is a unique opportunity to step into a new role where your voice, ideas, and leadership will be valued from day one.

Our office is open 4 weekdays per week. Monday-Thursday or Tuesday-Friday. This position begins at about 7:15am and ends about 4:40pm each day and there is a one hour lunch break.

To Apply: Please send your resume and a brief cover letter telling us why this role is a great fit for you to dentaloffice.hr.htx@gmail.com

We look forward to meeting someone who brings both heart and structure to this vital role!

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off

Medical Specialty:

• Pediatrics

Schedule:

• No nights
• No weekends

Ability to Commute:

• Houston, TX 77058 (Required)

Work Location: In person

Salary : $17 - $21