What are the responsibilities and job description for the STAFF SERVICES MANAGER II (SUPERVISORY) position at Department of Human Resources?
The California Department of Human Resources (CalHR) is the pillar of human resources management for all state employees. Our success is made possible by the hard work of more than 400 CalHR team members who serve as trusted advisors to our strategic partners and the public. If you are interested in providing exceptional human resource services and guidance, CalHR is the place for you. By joining our team, you’ll have the opportunity to make a meaningful impact while working alongside passionate professionals. Get to know us more here!
This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
Under the general direction of the Staff Services Manager III, the Staff Services Manager II (Supervisory) is responsible for leading the ECOS Business and Consultation teams as they provide ongoing services to state HR professionals, evaluate business processes, and explore innovative solutions to support the state’s selection systems, ECOS and CalCareers, in support of CalHR’s mission. The incumbent develops and oversees procedures and guidelines to ensure program integrity and regulatory compliance with selection regulations; and provides effective, efficient, and equitable management to staff.
How to Apply
Information about applying for a state job can be found here: Three Steps to a State Job. If you’re interested in exploring additional job opportunities at CalHR, please reach out to our recruitment team at recruiting@calhr.ca.gov. We’d love to hear from you!
You will find additional information about the job in the Duty Statement.
Working Conditions
- Career Development: CalHR provides continuous learning and training opportunities to support personal and professional growth, including two Professional Development Days per fiscal year.
- Location: CalHR is centrally located near the Ice Blocks in downtown Sacramento, with many dining and shopping options nearby.
- Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together.
- Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration.
- Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts.
This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week. Beginning July 1, 2025, all employees will be required to work in-person at least four days per week in alignment with Executive Order N-22-25.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER II (SUPERVISORY)
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Our Mission: To serve as the trusted advisor to our strategic partners and the public, providing exceptional human resource services and guidance in developing a diverse and inclusive workforce.
Core Values: People Centric, Leadership, Accountability, DEIA, Integrity, and Transparency.
Department Website: https://www.calhr.ca.gov
Special Requirements
- Describe your experience with employee selection programs (e.g., examinations, hiring, recruitment) and applicant tracking systems. Provide relevant examples of work you oversaw or completed independently.
-
Describe your experience managing teams. In your response, include examples of how you have ensured your team provided great customer service.
- Describe your experience with project management. Provide a specific example of a project that you managed, including setting priorities, deadlines, goals, and scope.
For helpful guidance on writing an effective SOQ, please see our Work4CA guide.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/25/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be included. Please see the Special Requirements section for instructions.
Desirable Qualifications
- Experience working with applicant tracking systems
- Experience in employee selection (e.g., recruitment, hiring, employment testing)
- Experience working with Microsoft Office Suite
- Experience managing projects; experience working on IT projects using agile project methodology preferred
- Experience supervising a team
- Ability to support teams through change management related to highly visible projects
- Ability to collaborate with a variety of internal and external stakeholders
- Ability to manage multiple projects with competing deadlines
- Ability to provide and model excellent customer service skills
Benefits
CalHR employees are excluded from bargaining and are eligible to receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.calhr.ca.gov
Human Resources Contact:
Kara Pearson
(916) 909-2803
kara.pearson@calhr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:RA Coordinators
(916) 322-5315
RACoordinators@calhr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Information
Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
- Electronic Submission: Application and any required applicable documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement.
- U.S Postal Service Mail: Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.
Per CCR 249.3 we may fill additional positions from this recruitment.
Examination Information
Take the online Staff Services Manager II Exam to become list eligible for this position.
The Limited Examination and Appointment Program (LEAP) is an optional pathway to state civil service for people with disabilities. Visit the CalHR LEAP page for additional information.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
