What are the responsibilities and job description for the Human Services Supervisor 2 position at Department of Human Services?
Initial Posting Date:
12/30/2024
Application Deadline:
01/06/2025
Agency:
Department of Human Services
Salary Range:
$5,785 - $8,955
Position Type:
Employee
Position Title:
Human Services Supervisor 2
Job Description:
The
Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star
and our vision for a positive RiSE organizational culture
that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.
NOTE: A cover letter is required. If you do not provide a cover letter, your application will be declined.
Opportunity awaits! Do you have experience of the principles and practices of management, including planning, organizing, motivating, and decision making? If you’re looking for a new career, want to make a difference in people’s lives and have a strong desire to help others, the position below may be for you. If interested, apply today!
Self-Sufficiency Programs Mission:
To provide a safety net, family stability and a connection to careers that guide Oregonians out of poverty. ODHS Self Sufficiency and OEP provide food benefits (SNAP), cash for families (TANF), medical, refugee services, and domestic violence services. The goal of Self-Sufficiency and OEP Program is to help families address barriers and gain skills and access to employment opportunities to become self-sufficient.
Summary of Duties
As an Operations Manager, you will:
- Provide leadership and perform administrative functions to carry out objectives and goals of the department, and to implement the department's vision using local community resources and department staff and programs.
- The Operation Manager is responsible for management of support staff and Family Coaches.
- Assigning work procedures consistent with the department's policies, recommending revisions to department policies and procedures, establishing work schedules, and monitoring work performed by office staff to meet agreed upon goals, objectives and targets. In collaboration with VEC management partners, the position helps design, implement, evaluate, and modify programs and services legislated by federal, state, and local governments.
- The position actively seeks to achieve the ODHS goals of integrity, stewardship, responsibility, respect, service equity, innovation, and professionalism.
- The position assures that program delivery performance of the work team complies with department expectations, objectives, laws, rules, regulations, and case management practices.
- Recommend revisions to policies and procedures, establish work schedules, establish clear expectations, and monitor staff work performance.
- Encourage and model innovation and continuous learning.
- Work in partnership with the community to develop and create services to meet the needs of families and individuals unique to the community.
- Ensure all grievances and concerns, community complaints and fraud allegations are responded to in a timely manner.
- The position anticipates agency needs and direction and communicates that vision to staff and the community so that effective change can occur when needed.
- The position actively seeks to provide culturally appropriate services where individuals are treated respectfully, compassionately, and effectively in a manner that recognizes, affirms, and values the worth of children, individuals, families, and communities, protecting and preserving the dignity of each.
- This includes culture, language, national origin, class, race, age ethnic background, disability, stage of development, religion, gender, sexual orientation, and other differences/diversity factors.
Minimum Qualifications
- Four Years of lead work, supervision, or progressively related experience; OR
- One year of related experience and a bachelor’s degree in a related field; AND
- A cover letter explaining how you meet the minimum experience requirement.
Candidates must clearly demonstrate meeting the minimum qualifications (What you need to qualify) in their submitted resume or application. This is best done by submitting a complete (long version) resume and/or application with all work experience, including all job duties, education, and relevant volunteer work.
Essential Attributes
We are looking for candidates with:
1. Leadership in Change management
2. Clarity and effectiveness in communication
3.Commitment to diversity, equity and inclusion
4. Ability to identify and address training needs. Experience creating and maintaining written documentation of the activities concerning individual employees overseen by supervisor
5. Strategic thinking and alignment with agency goals.
6. Initiative and effectiveness in partnership and development
Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. If you do not provide a cover letter, your application will be declined.
Working Conditions
- Traditional office environment. Daily phone contact with customers, including angry, upset, or individuals dealing with emotional stress, financial stress, or substance abuse issues. High stress environment due to a high-volume workload with short time frames. Irregular work hours with some evening and weekend work are expected (i.e. work a professional workweek).
- Requires a valid driver's license or other acceptable method of transportation for routine travel. Most travel will be local, but may include travel across the state, often to Salem. May involve occasional overnight stay away from local area.
Background Checks and Requirements
-
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
- ODHS Employee Resource Groupcommunities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
-
Amazing benefits package.
-
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference:
- Veterans’ preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
General Information
- This is a permanent, full-time position and is a Managment Service, Supervisory position and is not represented by a union.
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Brent Lawrence. If you contact the recruiter, please include the job requisition number.
-
Email: Brent.Lawrence@odhs.oregon.gov
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