What are the responsibilities and job description for the SNAP Navigator (Human Services Case Manager) Bilingual English/Spanish Preferred position at Department of Human Services?
Initial Posting Date:
12/16/2024
Application Deadline:
12/30/2024
Agency:
Department of Human Services
Salary Range:
$4,425 - $6,444
Position Type:
Employee
Position Title:
SNAP Navigator (Human Services Case Manager) Bilingual English/Spanish Preferred
Job Description:
The
Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star
and our vision for a positive RiSE organizational culture
that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.
The Office of Self Sufficiency, which is part of the Oregon Department of Human Services (ODHS), is looking for a talented individual to serve as SNAP Employment & Training Navigators in District 8. In this role, you will work closely with Oregonians seeking to further their employment and training opportunities. As well as working closely with community partners & service providers to support Oregonians reaching their goals.
Opportunity awaits! Would you like the opportunity to make a positive impact on Oregonians in need of support and resources? Would you enjoy working with a diverse team that collaborates and learns together in service of children, families, and communities? If so, we’d love to hear from you!
This position is Bilingual English/Spanish Preferred, but not required. If upon passing the Spanish language tests, a 5% differential in pay is permitted
- Note: this position will receive a Cost of Living Adjustment (COLA) increase of 6.55% which is not reflected in the salary listed in this posting. The effective date of the increase is January 1, 2025 for February 1, 2025 paychecks.
Summary of Duties
As a SNAP E&T Navigator, you will:
- Work to assist SNAP participants in becoming independent, healthy, and safe through ongoing coaching, collaboration, and coordination. Employment and Training’s (E&T) goal is to help individuals to obtain a career pathway that achieves long-term self-sufficiency.
- Work with referrals from SSP staff to connect with Oregonians seeking assistance with employment and training.
- Interview to determine employment goals and the need for E&T services. Jointly develop an E&T employment plan with the participant.
- Conduct needs assessments with the participant to determine strengths, barriers, and/or other benefits or resources that could assist the participant as they work towards stability and employment. Assist with program referrals as needed.
- Assist participants to connect with programs and resources which may include state agencies, community services and resources, partners, and employers.
- Coordinate and collaborate with service providers and community partners to further relationships and develop resources.
- Issue transportation payments by appropriate method to ensure the individual can reach the E&T contractor for services and return home.
- Maintain ongoing knowledge of the local labor market and resources within the community.
- Development of SNAP E&T outreach materials, tracking of E&T services, and other date points as determined by the district and E&T central office team.
- Other duties assigned.
Minimum Qualifications
- Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR
- An Associate's degree in a Behavioral Science, Social Science or a closely related field and two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR
- A Bachelor's degree in any field and one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR
- A Bachelor's degree in a Behavioral Science, Social Science, or a closely related field.
Essential Attributes
- Experience and understanding of community public relations and working with diverse populations and issues.
- Experience with identity, cultural, and ethnic concerns in working with people of different races and heritage.
- Experience and knowledge of employment services and employment readiness supports including work experience, criminal background checks, career pathways, etc.
- Knowledge of community resources serving the needs of diverse populations, including addiction services, and the ability to complete referrals in person and by phone.
- Experience with organizing work efficiently and managing multiple tasks with interruptions, as well as managing workloads with competing deadlines.
- Experience with direct client service and engagement in dynamic environments. Including experience with case management, interviewing, facilitating, and supporting families with tools and resources and assessing customers’ strengths.
Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Working Conditions
- Your work will be conducted in the Offices, Community and District.
- Your work schedule will be 8 a.m. – 5 p.m. PST, Monday – Friday. Occasionally you will need to adjust your schedule based on service need.
- You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.
- Fast-paced position that includes a high volume of individual, family, and community partner contact.
- Frequent travel is required to support office workloads and occasional meetings with clients and contracted partners. Rarely, you may have required overnight travel to attend statewide meetings and trainings.
Background Checks and Requirements
-
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
- ODHS Employee Resource Groupcommunities that promote shared learning.
- Cost of Living Adjustments
- Annual salary increases (until you reach the top of the listed salary range).
-
Amazing benefits package.
-
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference:
- Veterans’ preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
General Information
- This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Brent Lawrence. If you contact the recruiter, please include the job requisition number.
-
Email: Brent.Lawrence@odhs.oregon.gov
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