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STAFF SERVICES MANAGER II (SUPERVISORY)

Department of State Hospitals
San Luis Obispo, CA Full Time
POSTED ON 3/19/2025 CLOSED ON 4/2/2025

What are the responsibilities and job description for the STAFF SERVICES MANAGER II (SUPERVISORY) position at Department of State Hospitals?

The Staff Services Manager II (Supervisory) - Personnel Officer will be directed by the Staff Services Manager III (Human Resources Director) in the Human Resources Department at the Department of State Hospitals - Atascadero (ASH). The incumbent will be responsible for the following duties but not limited to:

  • Manage and provide direction to the Return to Work, Classification & Pay, and Payroll & Benefits sections of Human Resources.
  • Ensure performance standards are met as required by hospital policy and relevant guidelines.
  • Works closely with the Human Resources Director (HRD) and Staff Services Manager II (Onboarding Manager) as a collaborative and cohesive team to provide the necessary planning and resources to ensure human resources project goals and objectives are achieved.
  • Provide consultation, recommendation and technical advice to supervisors and managers on complex payroll, return to work, and classification & pay issues.
  • Make recommendations to hospital management regarding revisions to policy and procedure.
  • Oversight of the hospital's return to work, payroll & benefits, and classification & pay programs.
  • Represents the hospital at State Personnel Board (SPB) hearings on medical and personnel appeals, and other human resource matters.

In order to be considered for this job vacancy, you must satisfy one of the following requirements:
1. BE LIST ELIGIBLE: Successfully complete the competitive State civil service exam pertaining to this classification at SSM II Exam Bulletin, OR
2. BE TRANSFER ELIGIBLE: MUST meet the minimum qualifications of the classification per DPA Rule 250, have current employment with the State of California in the same classification with permanent or probationary status, or in a classification that is substantially the same with permanent or probationary status, OR
3. BE REINSTATEMENT ELIGIBLE: Have obtained previous permanent employment with the State of California in the same classification or in a classification that is comparable.

  • Minimum qualifications will be verified prior to being scheduled for an interview. Please provide proof of minimum qualifications with your application submission, which may include a copy of your unofficial college transcripts or official Out of Class paperwork.

MINIMUM QUALIFICATIONS: EITHER I One year of experience in the California State service performing the duties of a Staff Services Manager I. OR II One year of experience in the California State service performing analytical staff duties of a class with a level of responsibility not less than that of Associate Governmental Program Analyst. And Current employment in a class with a level of responsibility not less than that of Staff Services Manager I. OR III Two years of experience in the California State service performing analytical staff duties of a class with a level of responsibility not less than that of Associate Governmental Program Analyst. OR IV Experience: Four years of increasingly responsible management, personnel, fiscal, planning, program evaluation, or related analytical experience which shall have included the preparation of reports and the presentation of recommendations to management beyond the trainee level, at least one year of which must have been in a supervisory capacity. (Experience in the California State service applied toward this requirement must include one year performing the duties of a class with a level of responsibility not less than that of Staff Services Manager I.) (In appraising experience, more weight will be given to the breadth of pertinent experience and the evidence of the candidate's ability to accept and fulfill increasing responsibilities than to the length of the experience.) And Education: Equivalent to graduation from college. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)

  • If it is determined that an applicant does not meet the minimum qualifications, the applicant’s name may be removed from the eligibility list.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
  • STAFF SERVICES MANAGER II (SUPERVISORY)

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:
JC-471082
Position #(s):
455-543-4801-002
Working Title:
Personnel Officer
Classification:
STAFF SERVICES MANAGER II (SUPERVISORY)
$7,643.00 - $9,496.00
# of Positions:
1
Work Location:
San Luis Obispo County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
DSH - Atascadero

Department Information

The Department of State Hospitals – Atascadero is a secure public sector hospital providing inpatient forensic services for mentally ill adult males who are court committed throughout the State of California. Located on the central coast of California, the Department of State Hospitals – Atascadero is in the vicinity of destination locations such as San Luis Obispo, Paso Robles and Morro Bay, with easy access to beautiful beaches, serene natural settings and many historical landmarks. We invite you to join our professional and talented workforce.

Department Website: http://www.dsh.ca.gov/Atascadero

Special Requirements

In addition to the Standard State Application (STD 678), all interested applicants are required to submit a Statement of Qualifications (SOQ). The SOQ will be considered the first interview for this position. Candidates who meet the minimum qualifications and whose qualifications are competitive shall be invited to participate in an interview. SOQ's must include all relevant experience, education, and training for each question posed. Please include the following pertinent information in your written responses to each question prompt below: 1) places of employment; 2) relevant dates; 3) duties performed, etc. A notation or reference to other materials such as resumes, application information, or letters of reference will not be considered. Incomplete or missing responses to the information requested may negatively impact the assessment of your qualifications.

Please limit your SOQ to a maximum of two (2) pages, single-spaced, 12 point Arial font, and address the following:

1. Describe your experience leading a Human Resources function where you provided high-level expertise and service to a variety of stakeholders.

2. Describe your training and experience that demonstrates knowledge of applicable laws, rules, and regulations related to Human Resources functions including, but not limited to, classification & pay, payroll & benefits, employee health, and workers' compensation.

3. DSH values a great workplace that cultivates a sense of equity, teamwork, and a people-first approach in all we do. Describe a time when you demonstrated these qualities in leading or advising a team or leader. How did your actions contribute to achieving organizational goals?

If using college education to meet the minimum qualifications, you MUST provide a copy of your unofficial transcripts, that include date degree conferred, if applicable, along with your application (STD. 678) to be considered for this position. Please note: foreign transcripts must include a verification for US equivalency through an independent company.


Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/1/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Department of State Hospitals
DSH - Atascadero Postal
Attn: DSH - Atascadero Employment Office
PO Box 7005
Atascadero, CA 93423-7005

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Department of State Hospitals
DSH - Atascadero Drop Off
DSH - Atascadero Employment Office
10333 El Camino Real
Atascadero, CA 93422
Building 105
08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Other - You MUST submit a Statement of Qualifications (SOQ) or your will NOT be considered for the interview process. Please read the Special Requirements section for directions on what must be included in your SOQ.
  • Other - Candidates that believe they meet the Minimum Qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your unofficial transcripts, that include date degree conferred, if applicable, along with your application (STD. 678) to be considered for this position. Please note: foreign transcripts must include a verification for US equivalency through an independent company.

    *If not using education to meet the minimum qualifications, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).*
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Ability to communicate ideas effectively orally and in writing across the organization and with external regulating agencies;

  • Exceptional problem solving, strategic planning, critical thinking, and risk management skills;

  • Adaptability in a fast-paced working environment;

  • Ability to prioritize competing tasks/projects effectively;

  • Proven ability to exercise exceptional discretion with confidential information;

  • Ability to analyze issues, interpret and apply laws/regulations and policies and procedures to proactively make and support decisions;

  • Skill to handle stressful situations while being firm but tactful;

  • Ability to author professional and accurate reports and other communications suitable for distribution to internal and external customers; and

  • Ability to work independently and as a team with co-workers and management to address and resolve issues

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package including:

  • Medical Benefits, including health, dental, and vision insurance
  • Paid Holidays and leave
  • Defined benefit retirement program
  • Savings Plus Program (401(k), 457)
  • Commute Program
  • Employee Wellness Program
  • Employee Assistance Program

Additional benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.dsh.ca.gov/Atascadero

Hiring Unit Contact:
DSH-Atascadero Employment Office
(805) 468-3384
ASHEmployment@dsh.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Pearl Melena
(805) 468-2007
Pearl.Melena@dsh.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Requirements

All interested candidates must submit a Standard State Application Form (STD. 678), with original signature, and indicate SSM II (Sup) - Personnel Officer AND 455-543-4801-002 AND JC#471082 in the Examination/Job Title Section. In addition to the Standard State Application (STD 678), all interested applicants are required to submit a Statement of Qualifications (SOQ). Please see "Special Requirements" section for details.

If using college education to meet the minimum qualifications, you MUST provide a copy of your unofficial transcripts, that include date degree conferred, if applicable, along with your application (STD. 678) to be considered for this position. Please note foreign transcripts must include a verification for US equivalency through an independent company.

  • Applications postmarked on the final filing date will be accepted. Scanned, copied or faxed applications will not be accepted.

  • Applications will be screened and only the most competitive will be offered an interview.

  • Any limited-term appointments may transition in to a permanent appointment.

Additional Information

Selected candidates will be required to submit to a criminal history review utilizing Live Scan fingerprinting.

This position requires candidates to pass a Medical Evaluation. You will be required to submit to a Medical Evaluation and receive clearance prior to being hired.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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