What are the responsibilities and job description for the INFORMATION TECHNOLOGY MANAGER I position at Department of Technology?
Under general direction of the Chief of Departmental Strategic Governance, Risk, and Compliance (DSGRC) Chief, the Information Technology Manager I (IT Mgr I) serves in the Business Technology Domain as the IT Strategic Manager. This Section is comprised of the Strategic Governance, Business Intelligence, and Internal Policy Management groups. The incumbent develops policy and strategic plans for CDT’s Internal Information Technology Services’ (IITS) ability to serve customers. The incumbent establishes long range activities for the IITS including succession planning. The incumbent monitors and evaluates strategic governance, internal policy and program performance using data-driven metrics; engages in close collaboration with executive staff, division management, and other key stakeholders to ensure the IITS meets performance objectives, drives value to business outcomes across the IITS and CDT. The incumbent is a senior member of the IITS management team. The IT Mgr I contributes toward the evolution of IITS into a customer-focused, business driven, service delivery organization by modeling CDT core values, and by offering constructive feedback to others in the IITS regarding the adoption of those values.
Telework
This position is eligible for a hybrid work schedule within California based on departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification given.
You will find additional information about the job in the Duty Statement.
Working Conditions
- Travel to CDT campuses and customer locations to coordinate project activities and/or attend meetings.
- May be required to work on weekends and outside normal work hours.
- Carry a work mobile phone.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.
As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.
Department Website: https://cdt.ca.gov/career-opportunities/job-openings/
Special Requirements
Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.
- Describe a time when you had to address underperformance and/or disciplinary issues within your team. What steps did you take to assess the situation, implement corrective actions, and ensure accountability? How did you balance maintaining team morale while addressing these challenges?
- Describe your experience in leading a team that depends on cross-functional collaboration to achieve its goals. How do you ensure alignment, accountability, and effective execution when working with other departments or teams outside your direct authority?
Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only.
Please do NOT include your Social Security Number on any of the submitted documents.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/7/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
Please see “Special Requirements” section for further information.
- Other -
If you are using EDUCATION to meet the minimum qualifications for this classification, you MUST provide your unofficial transcripts as proof of meeting the education requirements as listed in the Classification Specification (please see the Class Specification located under “Minimum Requirements” on the left -hand side of this job posting). Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must provide a foreign transcript evaluation. The transcript evaluation must state the number of units to which foreign coursework is equal. Foreign education evaluation services can be found at https://www.naces.org. Official transcripts and official foreign degree transcripts will be required prior to appointment. If you are not using education to qualify for this classification, you do not need to submit transcripts. To bypass the required document, select Choose/Upload and select Bypass File.
Desirable Qualifications
- Ability to demonstrate a commitment to performing duties in a service-oriented manner.
- Ability to demonstrate a commitment to following best practices and applying enterprise-wide standards throughout the organization.
- Ability to demonstrate experience with assisting, developing, and implementing Strategic Plan and Governance.
- Ability to demonstrate the ability to establish and maintain priorities, successfully complete work assignments, and meet deadlines as required.
- Ability to show initiative in making work improvements, identifying, and correcting errors, and initiate work activities.
- Ability to gain and maintain the confidence and cooperation of others by being highly collaborative with keen ability to listen to other perspectives and work as a team to identify and deliver solutions.
- Ability to exercise a high degree of initiative; have independence of action and originality; demonstrate tact and exercise sound judgment that recognizes the best interests of the State and our work efforts.
- Ability to set policy, strategic direction and best practices related to business operations.
- Ability to establish and maintain excellent relationship management skills across a diverse range of stakeholders, particularly at executive senior levels.
- Demonstrate strong influencing, negotiation and communication skills (written, verbal, presentation).
- Ability to adapt to changing priorities.
- Experience facilitating collaboration across various stakeholder groups who have different, sometimes conflicting, priorities.
- Ability to gain knowledge and understanding of emergent technologies, incident response, risk management, and compliance with relevant regulations.
- Experience with Budget Change Proposal development.
- Experience with Budget development and management.
- Experience with contract and vendor management.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: https://cdt.ca.gov/career-opportunities/job-openings/
Human Resources Contact:
Marianne Bietz
(916) 898-0468
Marianne.Bietz@state.ca.gov
Hiring Unit Contact:
Francoise Le
(916) 324-5798
Francoise.Le@state.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Lisa Cooper
(916) 926-7657
Lisa.Cooper@state.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions
Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account). The hard copy application MUST be signed. Applicants who fail to submit the most current version of the STD. 678 may be disqualified.
Note: Applications MUST include the “From dates“ and “To” dates, “Hours Per Week”, and “Duties Performed” fields for all job listed in the “Employment History” fields, and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.
Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.
The Fine Print
If you have questions about the State Hiring Process visit our Career Opportunities webpage at https://cdt.ca.gov/career-opportunities/state-hiring-process.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
