What are the responsibilities and job description for the Medical Front Desk Receptionist position at Dermatology, MD?
We are a private Medical and Cosmetic Dermatology office, committed to providing the highest quality individualized care to our patients.
Office hours are Monday through Friday 8 am to 5 pm. Closed on weekends.
Our office is conveniently located in downtown Bethesda, one block away from the metro and parking will be provided if needed.
We are looking for a full-time Medical Front Desk Receptionist with Dermatology experience. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks.
Our incredible staff is fully dedicated to providing our patients with the best in Dermatology, Cosmetic Dermatology, and Medical Spa experience. We are looking for quality individuals who are motivated, dependable, and capable of providing excellent customer service.
Job Responsibilities:
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage phone systems to answer calls, schedule appointments, and address patient inquiries with professionalism and courtesy.
- Ensure a clean and organized reception area to create a welcoming environment for patients.
- Register new patients and gather necessary demographic and insurance information.
- Update demographics, and verify insurance details and eligibility if needed.
- Collect co-pays or payments at the time of check-in or check-out.
- Manage patient files and maintain all medical records in our electronic medical record (EMR) system - EMA by ModMed.
- Notifying the office manager when office supplies are needed.
- Ensure accurate and confidential handling of patient records in compliance with HIPAA regulations.
- Assist in other administrative duties as needed.
**FULL-TIME POSITION ONLY. PRIOR EXPERIENCE IN DERMATOLOGY IS REQUIRED; PRIOR EXPERIENCE WITH EMA IS PREFERRED; PLEASE INCLUDE YOUR DESIRED SALARY IN YOUR RESUME. **
Job Type: Full-time
Pay: $19.70 - $20.57 per hour
Benefits:
- Free parking
- Paid sick time
- Paid time off
Medical Specialty:
- Dermatology
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Bethesda, MD 20814 (Required)
Ability to Relocate:
- Bethesda, MD 20814: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21
