What are the responsibilities and job description for the Pet Salon Coordinator position at Desert Pawz Cage Free Grooming?
Desert Paws Cage Free Grooming - is a fast-paced, high demand pet grooming practice devoted to providing the highest quality cage free groomings and client relationships. We are looking for a Front Desk Coordinator to serve as our pet parents first point of contact whether by phone or in person. The Front Desk Coordinator’s responsibilities include answering phones, scheduling appointments, checking pets in and out, and providing information about services and products. Ultimately, you will help create a pleasant and memorable visit for our pet parents and be vital to the success of our amazing groomers.
Qualifications and Responsibilities
* Ensures the pet salon standards are always being met.
* Become knowledgeable about the facility, the groomers, and the amenities/services offered by the salon in order to effectively communicate with pet parents.
* Follow all standard operating systems and procedures that apply to the front desk and customer service.
* Answers all incoming phone calls and schedule appointments for client pets.
* Greet each and every patient with a smile
* Check clients in and out.
* Reconciles daily sales, deposits, and receipts when applicable. Process all payments.
* Keep front desk and waiting area clean
* Other duties as assigned.
Requirements
* Willingness to learn
* Efficient, well-organized, and able to handle a variety of duties simultaneously.
* Energetic, professional, enthusiastic, and motivated.
* Must be a strong team player not afraid to tackle any task that might be needed to help team members during busy times.
* Must be able to keep calm and collected while under pressure.
* Must be comfortable with product and service recommendations.
* Proficient in appropriate computer skills and office equipment.
Experience
* Previous customer service experience (recommended)
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
* Health insurance
* Paid time off
* Sick time
Schedule:
* Flexible Schedule
Work Remotely:
* Potential
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 27 – 40 per week
Benefits:
- Health insurance
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $15 - $17