What are the responsibilities and job description for the Sales Professional Fabric Showroom position at Designers Market Of Richmond?
Job Overview
We are seeking a motivated experienced customer service sales associate with a background in the design industry or retail sales. Must be a self-starting professional who is detail oriented, organized and capable of working in a fast paced environment. Strong communicator with a friendly outgoing personality is necessary. Experience in the fabric/ furniture industry and knowledge of interior design trade resources is a plus.
Responsibilities
- Engage with customers to understand their needs and provide tailored solutions.
- Quoting fabric, wallpaper and trim prices and product details.
- Order entry and monitoring sales to assure orders are fulfilled in a timely and accurate manner.
- Responding to customer inquiries regarding order status, returns and tracking.
- Handle customer inquiries and resolve issues in a timely manner.
- Keep up-to-date with product knowledge and industry trends to effectively communicate with customers.
- Managing vendor communications.
- Assisting customers with selections and researching product needs.
Requirements
- Proven experience in sales or customer service is preferred.
- Strong communication skills with the ability to engage effectively with diverse clientele.
- Excellent interpersonal skills and a team-oriented mindset.
- Ability to work independently while managing multiple tasks efficiently.
- A proactive approach to problem-solving and decision-making.
- Familiarity with B2B software is a plus but not required.
We provide
Competitive medical, Vision and Dental benefits
PTO program and sick leave
Closed most major holidays with full pay for those days including a week paid time off between Christmas and New Years.
Join us as we strive for excellence in sales and customer satisfaction. Your contributions will play a vital role in our success!
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Compensation Package:
- Bonus opportunities
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $25 - $28