Box Office Administrator

Job Summary:

The Box Office Administrator is responsible for maintaining a wide variety of responsibilities that support the Ticket Services department.

Key Responsibilities:

• Assist in providing friendly and efficient customer service, in person and by phone.
• Assisting with Box Office reporting and other related functions as determined by the Director.
• Independently work on projects and tasks with little or no supervision.
• Interact with related departments:  Ticket Sales, Corporate Sales, Marketing, Public Relations, Accounting, Community Service, etc.
• Reconciles cash balances to daily computer sales report.
• Performs other duties as assigned by management.

Required Knowledge, Skills and Abilities:

• Bachelor’s Degree in Accounting, Communications or other related field required.
• Previous Ticketing system experience required (Tickets.com or Ticketmaster preferred).
• Experience with handling money and the ability to manage multiple tasks in a fast paced environment.
• Ability to work nights, weekends and holidays. 
• Basic computer and calculator skills.
• Experience with database and word processing software, i.e., Microsoft Excel, and Microsoft Word. 
• Strong analytical skills.
• Strong interpersonal and communication skills. Maintain the highest moral and ethical standards.
• Accounting knowledge and /or experience helpful.
   

Working Conditions:

• Office environment. Evening, weekend, and holiday hours required in-season.

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Detroit Tigers.

Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                

                  
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

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