CSR/Production Scheduler

Thank you for your interest in working for Ironform at one of our fast-growing manufacturing plants.

Ironform is a trusted Tier 1 metal fabricator, supplying market leaders in Class 8 transportation, construction, agriculture, mining, off-road, material handling, and industrial equipment.

Whether you are just starting your career in manufacturing or looking to use your already developed skills we may have a position for you as an Operator, Engineer, Manager, and MANY MORE OPPORTUNITIES!

Why should you work for us…

Benefits include:

· Competitive Pay

· Health Benefits after ONLY 30 days (FREE healthcare options for employee)

· Paid Time Off (PTO)

· 401k Matching after ONLY 30 days

· Tuition Reimbursement

· Paid Holidays

· Monthly Catered Luncheons

· On the Job Training

· Advancement Opportunities

Job Summary:

This employee is responsible for managing customer orders/customer service along with production scheduling for the plant.

Job Responsibilities:

· Analyze validation reports for EDI/Order Entry and address any issues like revision changes, price discrepancies, and orders with short lead times.

· Manually input customer orders accurately and manage customer portals, ensuring smooth communication.

· Create, maintain, and verify the Master Schedule, cooperating with the Demand Analyst to validate forecasts and prioritize scheduling to meet sales demands.

· Develop and maintain a Capacity Requirements Plan, collaborating with relevant teams to resolve material plan issues and ensure adherence to the Master Schedule.

· Establish formal review processes, analyze demand data for scheduling improvements, and effectively communicate schedule metrics and exceptions while resolving any operational issues and ensuring regulatory compliance for a safe work environment.

· Other duties as assigned.

Job Qualifications (Required)

• At least 18 years of age (required at all locations)

• High School diploma or GED (required at all locations)

• Microsoft Office

Job Qualifications (Preferred):

• Previous manufacturing experience preferred (all locations)

• 3 years’ experience in Customer Service

Physical Requirements of the Job:

· Able to work in non-climate-controlled and noisy environment

· Able to wear and tolerate Personal Protective Equipment (apparel and devices)

· Vision acuity, corrected or uncorrected, capable of reading documents, blueprints, gauges, equipment settings, calibration instruments, parts labels and written materials

· Reliable to come to work every day and be on-time

· Flexible work availability, including Overtime during the week and weekends

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person