Patient Care Coordinator – Join Developmental Steps and Make a Difference in Pediatric Therapy!

Are you an organized, compassionate, and detail-oriented professional looking for a rewarding role in a pediatric physical therapy clinic? Do you enjoy helping families navigate healthcare while ensuring a seamless experience for patients? If so, Developmental Steps is looking for you to join our team as a Patient Care Coordinator (Front Desk Admin).

We are a therapist-owned pediatric physical therapy clinic with over 3 years of experience helping children reach their movement and developmental goals. Our success is built on exceptional patient care, teamwork, and long-term staff retention. If you’re ready to work in a supportive, fun, and family-oriented environment, this is the opportunity for you!

Why Join Developmental Steps?

At Developmental Steps, we value our team just as much as our patients. We create a workplace where you can thrive, grow, and feel truly appreciated. Here’s why our team members love working here:

• Flexible Schedule – We understand the importance of work-life balance.
• Competitive Pay – Earn $19 - $23 per hour based on experience.
• Paid Time Off (PTO) – Because your well-being matters.
• A Supportive Team Culture – Work in a positive, team-driven environment with incredible leadership.
• A Meaningful Career – Play a vital role in helping children and their families every day.
• Long-Term Stability – Most of our staff have been with us for two or more years—we value loyalty and commitment.
• Minimum 20 Hours Per Week – Enjoy part-time hours with the opportunity to grow.

What You’ll Be Doing as a Patient Care Coordinator

As the first point of contact for patients and families, you will help create a smooth, welcoming, and efficient experience at our clinic. Your responsibilities will include:

• Greeting patients and families with warmth and professionalism.
• Managing schedules – Registering and scheduling patients in our EMR system.
• Handling insurance verifications & authorizations – Helping families understand and navigate billing and insurance needs.
• Answering phone calls & assisting with inquiries – Providing a calm and confident voice for new patients and concerned parents.
• Supporting clinic operations – Helping maintain an organized and clean office environment.
• Assisting therapists as needed – Ensuring smooth transitions between appointments and helping with office tasks.

Who We’re Looking For

We are looking for an organized, proactive, and caring individual who thrives in a fast-paced, patient-focused environment.

• Customer Service Experience Required – At least one year in a medical office, customer service and administrative role.
• Experience with EMR Systems & Insurance Authorization is Preferred – Prior experience in a physical therapy or pediatric clinic is a plus.
• Strong Communication Skills – You’ll be working closely with patients, parents, and therapists daily.
• A Positive, Team-First Attitude – We want someone who loves working with children and families.
• Excellent Organizational Skills – Ability to multitask and manage schedules with accuracy and professionalism.

Compensation & Schedule

• Pay: $19.00 - $23.00 per hour
• Minimum 20 Hours Per Week – Flexible hours available, including 4-hour or 8-hour shifts
• No Weekends Required – Monday-Friday work schedule
• Work Location: In-person at our Mount Kisco clinic

*

Hiring Timeline & Next Steps

We are hiring immediately and looking to fill this role within the next 2-4 weeks.

How to Apply

Click "Apply Now" and submit your resume. A brief cover letter explaining why you would be a great fit is encouraged.

We look forward to welcoming you to Developmental Steps!

Job Type: Part-time

Pay: $19.00 - $23.00 per hour

Expected hours: No less than 20 per week

Benefits:

• Flexible schedule
• Paid time off
• Paid training

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Mount Kisco, NY 10549 (Required)

Ability to Relocate:

• Mount Kisco, NY 10549: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $23