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IVR Business Analyst

Dew Softech Inc
Miami, FL Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 4/19/2025

Job Details

IVR Business Analyst

Location: Miami, FL (Onsite)

Duration: 12 months

Responsibilities:

  • Some tools that their team is utilizing AWS
  • Amazon Connect
  • Service Cloud
  • Contact Center
  • IVR (interactive voice response)
  • Chat Bots
  • salesforce field service
  • voice cloud
  • general service cloud
  • amazon bedrock

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